Gordie Boucher Ford Lincoln of Janesville - Service Center

Third vehicle i have owned through this dealership and quality service keeps me coming back. Always treated with respect and care. Staff is always friendly. quality service keeps me coming back. Always treated with respect and care. Staff is always friendly. More

Always helpful and professional I always feel like I am the most important customer at G-B. My 2008 Ford Fusion didn't start last Friday (it had sat for two weeks). Once it started I always feel like I am the most important customer at G-B. My 2008 Ford Fusion didn't start last Friday (it had sat for two weeks). Once it started, I took it for a drive and then stopped at G-B. My service advisor took over when I arrived. There was an oil leak that he saw when the hood was opened. The Ford battery test was done; the battery flunked and a new battery was installed free of charge. Had an oil change and tires rotated, windshield wipers replaced, the oil leak fixed and a new water pump installed. As a non-mechnical person, it is very important that I can trust whomever does the repairs. I absolutely trust that G-B will do what is needed and tell me the truth. More

Employees were pleasant and helpful. Provided with information regarding my oil change. Waiting area was clean and tidy. Wait time was reasonable. Overall good experience. information regarding my oil change. Waiting area was clean and tidy. Wait time was reasonable. Overall good experience. More

Addressed all of my questions and completed my service in a quick manner. He also kindly gave me the service free for being a nurse which was extremely unexpected! a quick manner. He also kindly gave me the service free for being a nurse which was extremely unexpected! More

Best service team ever gordie bouche is the best service team ever I have bought 5 vehicles from this dealership I am a life time customer service department is top notch .truck is serviced with perfection. team ever I have bought 5 vehicles from this dealership I am a life time customer service department is top notch .truck is serviced with perfection.. More

Tim always provides great service when we come in. Love the mustang on the showroom floor. My car looks good when we walk out of there. the mustang on the showroom floor. My car looks good when we walk out of there. More

Oil Change and Tire Rotation Gordie Boucher always finds time to get me in for service when I need it Seemed to be taking proper precautions given the current Covid-19 situation. Gordie Boucher always finds time to get me in for service when I need it Seemed to be taking proper precautions given the current Covid-19 situation. More

Oil Change and Tire Rotation The team at Gordie Boucher Ford did a great job with the tire rotation and oil change. Everyone was prompt and friendly. I would recommend them. I The team at Gordie Boucher Ford did a great job with the tire rotation and oil change. Everyone was prompt and friendly. I would recommend them. I will be back for further service. Thanks. More

As always easy and efficient in and out waiting room clean coffee good read Janesville gazette always like that distancing good great overall thanks for careing clean coffee good read Janesville gazette always like that distancing good great overall thanks for careing More

Exceptional service and care. Thank you Gordie Boucher for treating Healthcare workers during the heat of Coronavirus. Your generosity was above and beyond. Your the best. for treating Healthcare workers during the heat of Coronavirus. Your generosity was above and beyond. Your the best. More