Gordie Boucher Ford Lincoln of Janesville - Service Center

Always fast and friendly service when you are there. But when calling to speak to a service advisor it can take a long time for them to answer calls. when calling to speak to a service advisor it can take a long time for them to answer calls. More

Awesome Service Scheduled an oil change and was in and out in less than 30 minutes. My tech was Ben, and he was right there to greet me and keep me updated. He went Scheduled an oil change and was in and out in less than 30 minutes. My tech was Ben, and he was right there to greet me and keep me updated. He went over all the items that were covered this visit and I left feeling like I was a vlued customer. More

Any business that I have conducted with the dealer, has been proffesional and all service related work has been performed in a timely manner. I have dealt with Sean and Ben, and Elisha they have been a ple been proffesional and all service related work has been performed in a timely manner. I have dealt with Sean and Ben, and Elisha they have been a pleasure to deal with. More

All went well with car maintenance check. Everyone was on time, efficient, and courteous. I was given a written report of my car status. car was protected with plastic on the steering wheel, seat, and floor. time, efficient, and courteous. I was given a written report of my car status. car was protected with plastic on the steering wheel, seat, and floor. I am a regular customer and will continue doing o be. More

The service was awesome my battery died on my mustang! My salesman Dale Karolczak came out jumped the car and then the service department replaced the battery even though they were short handed! Thanks so mu salesman Dale Karolczak came out jumped the car and then the service department replaced the battery even though they were short handed! Thanks so much! More

Service Detailing The prompt friendly attention I received when I arrived ate the Service Center was great. I am happy I chose to try the Boucher experience. The prompt friendly attention I received when I arrived ate the Service Center was great. I am happy I chose to try the Boucher experience. More

Excellent Service at Gordie Boucher I purchased my F150 from Gordie Boucher and remembered why I chose Gordie when I had to bring my truck in to catch up on some recall updates and put n I purchased my F150 from Gordie Boucher and remembered why I chose Gordie when I had to bring my truck in to catch up on some recall updates and put new tires on. The service team found several items that needed to be taken care of and fixed them under the extended warranty--that I had forgotten I had purchased in the first place. I really cannot praise the entire service department anymore for the professional service they provided! More

15,000 mile service of my Mazda 3 and tire rotation With COVID 19 Pandemic, this dealer didn't seem to be effected by the pandemic. Vehicle arrived at set time, vehicle serviced quickly, and there were With COVID 19 Pandemic, this dealer didn't seem to be effected by the pandemic. Vehicle arrived at set time, vehicle serviced quickly, and there were adequate seating with social distancing rules maintained. Very pleased with the service and planning for maintaining social distancing. More

Exceptional Customer Service The service team was astounding and provided me with kindness, knowledge and respect. The fact that I will continue to use this service department on The service team was astounding and provided me with kindness, knowledge and respect. The fact that I will continue to use this service department on my Ford is positive feedback! More

General car service This is my second Fusion from the dealership and have had the service team perform all work. Have received great service from all team members each t This is my second Fusion from the dealership and have had the service team perform all work. Have received great service from all team members each time. More