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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,210 Reviews

2,210 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 19, 2020

I was so pleased to call Ben Stewart and he set up pick up and delivery to service my vehicle for a recall. They were very professional. THANK YOU ALL. More

by KINATEDER52
Recommend Dealer
Yes
Employees Worked With
Brett who picked up and delivered it back, Ben Stewart
Mar 19, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very pleased to hear we were able to accommodate to meet your needs! Please don't hesitate to contact us if there is anything else we can do for you!

March 14, 2020

Every thing went as family I have been using this service for 20 years ,I now work with Elisha and she takes care of everything as if it was her own car. Mike B. More

by MLBMRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Your continued patronage is very appreciated, Mike! Please reach out if there is anything else we can assist you with!

March 13, 2020

Very helpful My husband just passed away in February, and this was the first time I had to have our Edge serviced by myself. Service person was very understanding More

by Susan S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Susan, thank you so much for sharing! If there is anything else we can do for you, please don't hesitate to contact us!

March 11, 2020

Elisha helped me out step by step what my car needed to be worked on. She is very professional and definitely very smart! Thank you for a great experience. More

by Bre
Recommend Dealer
Yes
Employees Worked With
Elisha
Mar 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We love to hear about our service department being as transparent as possible when it comes to all your vehicle needs! Thanks for sharing, Bre!

March 11, 2020

I bring in three vehicles and not all Fords. We have always had great service from Tim. Always informative with what's going on with them. Thanks Kari More

by KARI.HUNTINGTON
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to leave this 5-star review, Kari! We are so glad you have had continued successful service with Tim at our dealership!

March 09, 2020

Always an easy and hassle free experience coming to Gordon Boucher! We wouldn’t go anywhere else. Excellent service and regular updates while waiting for service to be completed More

by TRacy Moyse
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Mar 10, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are so glad you have easy and stress-free visits to Boucher! We hope to see you again in the future! Take care.

March 07, 2020

Always great service We have been bringing our vehicles to this service center for more than 15 years. We have always been pleased with the work that has been completed on More

by MARKNMIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Mar 10, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to leave this review! We are glad Ben is able to take care of all your vehicle needs here at Boucher! We look forward to your next visit!

March 05, 2020

Professional teamwork It was a pleasure to watch the entire team work together to resolve the issue with my vehicle from the service writer to the service manager. More

by DFREWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager - Shane (?)
Mar 05, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your positive service experience with us!

March 03, 2020

I really Like this dealership. This is were I bought my Ecosport SES. When I lived up north and was down for a visit, this is where I came. More

by schumacher1957
Recommend Dealer
Yes
Employees Worked With
Joel Remer
Mar 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled to hear you are loving your new Ford Ecosport SES! Please reach out if you need anything else and we will be more than happy to help you out!

March 03, 2020

Friendly atmosphere Everybody I encountered greeted me & were friendly. One gentleman even opened my vehicle door for me & thanks me for coming. I'm thinking I will con More

by CENAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are so glad you were treated well and had a good experience! We hope to see you again in the near future, please feel free to contact us at any time if you have any questions.

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