Gordie Boucher Ford Lincoln of Janesville - Service Center

Service is always excellent and staff polite. Restrooms very clean. Coffee and donuts always a plus. Complementary car wash is an excellent perk. Thanks for everything very clean. Coffee and donuts always a plus. Complementary car wash is an excellent perk. Thanks for everything More

Excellent experience...Very clear and respectful.the repairs were done in a timely fashion.and the cost was as quoted..very happy with my experience repairs were done in a timely fashion.and the cost was as quoted..very happy with my experience More

Aways a good experience. Great place to buy and have your car serviced. Love the doughnut xxxxx too and the waiting lounge. When making an appointment I get a call back right Great place to buy and have your car serviced. Love the doughnut xxxxx too and the waiting lounge. When making an appointment I get a call back right away. More

We had a 10:15 a.m. appointment. We were met immediately in service department. Took our truck right in. Service was done in timely manner. We are very pleased with Tim Lewis. Tim takes the time to work w in service department. Took our truck right in. Service was done in timely manner. We are very pleased with Tim Lewis. Tim takes the time to work with his customers throughout the whole service process. Tim is definitely a keeper! More

In promptly, work done professionally, price as quoted, and personal contact, not an intercom shout when my vehicle was ready. Good service and good experiance and personal contact, not an intercom shout when my vehicle was ready. Good service and good experiance More

Oil Change There's never a problem with scheduling. The service time was fast, the truck was cleaned and the dealership is pet friendly. I will be going back. There's never a problem with scheduling. The service time was fast, the truck was cleaned and the dealership is pet friendly. I will be going back. More

20,000 mile service Met scheduled time for service. Friendly and informative staff. Clean service area. Vehicle was finished in a timely fashion. Waiting area was clean a Met scheduled time for service. Friendly and informative staff. Clean service area. Vehicle was finished in a timely fashion. Waiting area was clean and comfortable. More

Exceptional Service I am so impressed by the team at Gordie Boucher Ford Lincoln Mazda in janesville. Ben Stewart was my service advisor and everything he explained happe I am so impressed by the team at Gordie Boucher Ford Lincoln Mazda in janesville. Ben Stewart was my service advisor and everything he explained happened exactly as he said it would. He was professional and communicated succinctly. I am grateful to the tam and their efforts. More

I was not intially greeted by the gentleman in service. No acknowledgement whatsoever. No hello, one look my way then I was ignored for minutes. No acknowledgement whatsoever. No hello, one look my way then I was ignored for minutes. More

Prompt and efficient. no complaints Efficient and timely. Great service advisor. (Elisha Lone) advised of future attention or tires. Good experience. Waiting area was clean and neat. Efficient and timely. Great service advisor. (Elisha Lone) advised of future attention or tires. Good experience. Waiting area was clean and neat. Employees were courteous and friendly. More