Back

Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,886 Reviews

1,886 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

Sort by
February 28, 2020

Everything was explained thoroughly and done quickly. I was told what I could expect in the near future for service needs so that I'm able to plan for it. More

by LLISNER
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad we were able to service your vehicle quickly and efficiently. At Boucher, we strive to be as transparent as possible with all your vehicle needs, so we are really glad to hear you appreciated us keeping your informed!

February 27, 2020

Service Dept The Service Department is great. I had them do an oil change on my Ford Edge and I was in and out in 1 hour. They offer their waiting guests refresh More

by CMROBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are so glad you had a comfortable and fast service experience with us!

February 27, 2020

Always pleasant service. Complimentary beverages are always appreciated while I wait for my car. The car feels so smooth each time I get lubed up and my favorite part of this last visit was fixing the i More

by Msmythe1995
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Eldred
Feb 28, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are so glad we are able to take care of all your vehicle's servicing needs at Boucher! We really appreciate your business and for taking the time to leave this awesome review!

February 25, 2020

I bought my 2018 Escape in December of 2018. You had to replace the engine in the summer if 2019. I took my car to the Rockford Ford dealership for an oil change last week and was informed that there were More

by LKMITCHELL
Recommend Dealer
No
Employees Worked With
Sean Tompkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

I am very sorry that you are not happy with your vehicle, but I thought we took great care of you in a moments notice after another Ford dealership turned you away for Warranty repairs. We got you a courtesy car to use while repairs were completed, and found 2 leaks that were manufactures defects, no fault of our or the other dealership. Ford paid for the repairs and loaner car completely no cost to you, and we test drove it to verify the leaks were resolved. We got all this accomplished in 3 days, which I thought was a very timely manner. Please contact me at 608-754-5511 to let me know what we could have done differently, and keep you a happy Gordie Boucher customer.

February 25, 2020

Purchased my first vehicle from Gordie Boucher in 2009 and another vehicle in 2017. My overall experience has been nothing short of excellent! Sales Department, Service Department and clerical staff alway More

by TSTOKES13251
Recommend Dealer
Yes
Employees Worked With
Myrick Hermanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Borchardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Feb 25, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review! We are so happy to hear you have had success with both our sales and service department! We're here for you anytime and hope to serve you again!

February 25, 2020

I bought my car from you and it was a great experience. I would send others to you so they could get a good car More

by SUPERPASTOR3
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

At Boucher, it is always in our best interest to make sure each and every team member strives to provide each customer with an efficient and productive car buying experience! Thanks for sharing and enjoy your new ride!

February 25, 2020

Had new tires put on and they work great. The service people are very nice to work with. So far I am happy with my tires More

by JODI.RUCINSKI
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Feb 25, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad your service visit to get new tires was a success! Let us know if you need anything else, Jodi!

February 21, 2020

Always have a good experience with you . Had a nice visit with Steve B. My car came back to me all shiny clean . Thank you. More

by UPPIE55
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Feb 25, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing!

February 21, 2020

Like all service visits I have had in the past, this appointment foran oil change and tire rotation was a very pleasant experience. The service rep got me right in even though I was 45 minutes early. T More

by GREGGMSMITH
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for the review, Gregg! We look forward to continuing to provide you and your truck with excellent service here at Boucher!

February 21, 2020

Great Service!! Great service with friendly, knowledgeable people. I would recommend this dealership to everyone looking to buy a vehicle and anyone who needs service More

by TWS495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing this review! We are very happy we were able to provide you with great service here at Boucher!

...
173
...