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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,886 Reviews

1,886 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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May 03, 2020

Very good service. Minor fix due to mice under the hood. They had chewed through a windshield washer line. Wasn’t there very long. Thanks again! More

by SnLT
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Poff
May 19, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing! We are glad we are able to take care of all your automotive needs here at Boucher!

May 01, 2020

Joe is great! He always provides a great experience at Gordie Boucher. My family has purchased quite a few vehicles through him now. The service department was also top notch, got my Escape taken care of More

by jamie0487
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing, Jaimie! We are glad we can always provide you with a positive experience!

May 01, 2020

Pick up and delivery service. Steve was very accommodating, The pick up and delivery service was great. However the positive battery post was not cleaned and windshield washer tank not filled. Battery post was More

by SCHAFF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Borchardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review. If you would like to discuss this further, please contact our Service Manager, Sean Tompkins, at 608-757-5511.

April 30, 2020

Ben was great. Very communicative. I loved having my vehicle picked up and dropped off each time. Very convenient. I will work with Ben going forward. More

by GANDERCR06
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
May 04, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad we could provide you with a convenient and easy service using our Pick Up & Delivery!

April 28, 2020

A huge thank you to Gordon B’s Service department! They went above and beyond and ran out and got the filter that we needed. Thank you for giving back to your community,It is much appreciated. More

by 4wolfes
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are happy to hear our Service Department went the extra mile for you! Thanks for sharing!

April 28, 2020

Ben was great. He was very kind and informative. I really appreciated his honesty and taking time to explain the service performed. The healthcare free oil change was awesome! Thank you! More

by marciafam5
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
May 04, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad Ben was informative and transparent during your service visit!

April 27, 2020

The man I talked to on the phone was super friendly and helpful! The man who picked up and dropped off my car was also fantastic. Such a great service and soo nice of you to do something extra for us healt More

by ERINRN16
Recommend Dealer
Yes
Employees Worked With
Dont know any of their names. Sorry
May 04, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are so glad we were able to provide you with an easy service experience! Thank you for all you do!

April 27, 2020

Service and sales I have been very happy with the sales team and service team. I stopped in one day because my battery on my key said it needed to be changed I was talk More

by CS
Recommend Dealer
Yes
Employees Worked With
Steve Borchardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Remer
May 04, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

It is gratifying to hear you have had continued success and happiness with both our Sales and Service!

April 26, 2020

Alisha was super great!Great experienceThank you for Alisha was super great! Great experience Thank you for free front line health care deal!!! we needed an oil change so online looked up mazda since More

by REBHEN64
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Absolutely - we appreciate you!

April 25, 2020

Great people friendly and knowledgable Great service friendly and knowledgable people.always get me in when needed and I can go back to get help with gps etc. just plane good customer servi More

by EDLECHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the positive review!

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