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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,392 Reviews

2,392 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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September 01, 2022

Great service as usual. Been a customer there for 20 years and wouldn’t go anywhere else More

by LESLIEAG1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your loyal business and look forward to helping you with any questions or future vehicle needs. Thank you for continuing to choose Gordie Boucher Ford Lincoln of Janesville.

August 27, 2022

They have been great to get me in on short notice and around my schedule. More

by mldavies08704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Elisha met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

August 27, 2022

Service was fine, representative was nice. I have an extended warranty that was confirmed, but had to wait a day and half to pick up vehicle after work was completed as warranty company didn More

by danteresa
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Super sorry that your outside warranty company didn’t pay in a timely manor. I can assure you we put every effort into getting them to pay as quickly as possible, but ultimately it is on them to pay for the repairs done on your vehicle before it can be released. Unfortunately we run into enough unscrupulous companies that do not pay us, ultimately holding the customer liable, that we are forced into having payment made before releasing vehicles. We are committed to helping customers in any situation that arises, and if we can ever be in assistance in the future please let us know!!!

August 26, 2022

Elisha Lone was very knowledgeable and very pleasant to deal with. I would definitely recommend dealing with her. More

by Nicmorgan33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Nic, We are very happy to hear Elisha provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 26, 2022

It may have taken more time to find out was wrong with my car than I wanted and a bit more money, but they didn’t give up on finding the problem and made up for the previous work that didn’t fix the problem. More

by STERKENANNA19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian gerber
Aug 26, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're glad our team was able to help!

August 23, 2022

The service and sales at this dealership are second to none. They always make sure things are done to your satisfaction. More

by dalee1749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Karolczak
Aug 24, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 23, 2022

Amazing dealership with great inventory and competitive prices. Best place in the area hands down for sure More

by katielrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Katie. We appreciate your business and our team looks forward to serving you again soon!

August 23, 2022

Love the service department! They take great care of me and my cars!! Love everyone there More

by Free2ridecopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2022

Great dealership they get you and get you out at reasonable prices explain what they do when they get done nothing could be better More

by BHDAGENHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville!

August 23, 2022

Bring all my vehicle here even if they are not Fords. Elisha Lone is always on top of her game. I trust her to explain what my vehicle needs and what was a done to it during the repair. More

by Mrtrucking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Aug 24, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Elisha delivered such a great experience!

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