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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,886 Reviews

1,886 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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June 26, 2020

I had my oil works change service done. The Service Technician was very friendly and professional. I would highly recommend Gordie Boucher for getting their car serviced. More

by rastello22
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for recommending our Service Department!

June 26, 2020

new car maintance check, oil change, tire rotation I like this dealership and have recommended it to others. They are very efficient and staff is friendly. I trust their service technicians. All staf More

by CATDOGT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Techhnician Thomas Dale Bordner, the techs should be listed as well
Aug 17, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review and recommendation!

June 26, 2020

great dealership Every experience that I've had with the dealership has been great. Everyone is polite and friendly. Service was done in a timely manner. Will be going More

by LINDSAYBLASCOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

June 26, 2020

Service was completed competently! Great service, vehicle was ready on time and functions great! Repairs were done correctly and I was kept advised of what needed to be done and how lon More

by Dave10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for the review, Dave!

June 26, 2020

Always thorough and courteous service! Knowledgeable personnel; able to get an appointment that is convenient for my work schedule. When we bought our Sienna, we were given "space" to talk it over priva More

by NAWILTERDINK
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Aug 17, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the 5-star review!

June 20, 2020

The price of the repair was expensive and the lack updating wasn’t there , unless I had to find her and ask her about the status of my vehicle since I needed to get to work despite the repair More

by RLong316
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the feedback and review. Please reach out to us at 608-757-5511 if you would like to discuss anything further.

June 20, 2020

Vehicle has been to Boucher 3 separate times for same issue (leaf springs) and is still not fixed. Set up 4th appointment, no loaner truck available. More

by TROY30
Recommend Dealer
No
Employees Worked With
Randy Seichter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Troy, thank you for the review. When you have the opportunity, please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so we can discuss this situation in further detail. We hope to hear from you soon.

June 17, 2020

Oil Change Although I scheduled an oil change, the service is always much more than just that. It consists of the oil change plus servicing all fluid levels, t More

by Gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

Great attention to customer's needs! You don't have to worry about whether work is completely done. The service department always pays attention to detail and care of one's vehicle. The More

by KHAUGOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

Oil Change Took the vehicle in for an oil change and a concern of oil under the vehicle. They changed the oil and inspected for a leak. Discovered 2 possible s More

by KPTZK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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