Gordie Boucher Ford Lincoln of Janesville - Service Center

The friendliness of the staff was greatly improved this trip. Service and all went well. No issues this trip. trip. Service and all went well. No issues this trip. More

The service department is always so friendly. I love coming here because they always take such great care of me! I love coming here because they always take such great care of me! More

People were friendly and efficient at my last visit for service. I came in for an oil change and checkup on my 2011 Ford Edge. I noticed when I got home, the Vehicle Report Card was not printed off; maybe service. I came in for an oil change and checkup on my 2011 Ford Edge. I noticed when I got home, the Vehicle Report Card was not printed off; maybe you stopped providing that. On the whole, service was done fast, not a long wait. More

Dakota called after the service was done. We were out of town, so I said that it would probably be after 5:00 pm that we would pick up vehicle. We decided to get truck since we were on I-90. We were out of town, so I said that it would probably be after 5:00 pm that we would pick up vehicle. We decided to get truck since we were on I-90. Picked up about 2:00 pm. I paid for vehicle and asked where keys were. I found out that the keys were left in the vehicle. I know that my truck was parked in front of service but since I had said we wouldn't be there until after 5:00 I question why the keys were left in the truck. What happens when you leave after 5:00 and my truck is still there. Would Dakato remember that the keys were in the truck. I really do not like this part of my service, this has never happened before. More

Thanks to our salesman Joe and Dakota for helping out on our new car. Great Job!! our new car. Great Job!! More

Dakota was very respectful and helpful. Perfect and prompt service. I am recommending you to my friends. Price was reasonable and your salesman , Joe Zipperer, was extra helpful when I boug Perfect and prompt service. I am recommending you to my friends. Price was reasonable and your salesman , Joe Zipperer, was extra helpful when I bought the explorer. Best service experience I’ve had with a dealership More

Brian went above and beyond to make sure my car was up and running again. Will be bringing my car back for future maintenance. and running again. Will be bringing my car back for future maintenance. More

We took our son’s truck in to get help with an issue. The wait time was not bad at all. The issue was resolved. Elisha was amazing. Great customer service. The Tyler’s from Georgia The wait time was not bad at all. The issue was resolved. Elisha was amazing. Great customer service. The Tyler’s from Georgia More

We have been very happy with all that we've experienced with Gordie Boucher Ford with Gordie Boucher Ford More

The people are always friendly and happy. They always explain things that need to be done including price if it wasn't what I came in for. They always explain things that need to be done including price if it wasn't what I came in for. More