Gordie Boucher Ford Lincoln of Janesville - Service Center

Outstanding service! Had both headlights go out on my car and did not have a clue why. Contacted Gordie's service department about possibilities and after some consultati Had both headlights go out on my car and did not have a clue why. Contacted Gordie's service department about possibilities and after some consultation, they had me come into the center first thing in the morning with no official appointment. Not only did they take me in on short notice, but assessed the issue immediately and did an oil change within a timely period. They also had outstanding customer service with their shuttle which helped me out in a pinch! Would recommend this group to anyone! Thank you More

I have a Ford, a Toyota, a Jeep, and a VW. I wish the others would provide service as excellent, fair, and polite as Boucher. I am always happy when leaving Boucher, and feel like they listened, fixed t others would provide service as excellent, fair, and polite as Boucher. I am always happy when leaving Boucher, and feel like they listened, fixed the problem, and double checked to make sure everything was fine. It would be nice if they served hot breakfast in the morning in the waiting room...but they did wash my car....twice in one week! More

Not at this time. I had a nail in my tire. Which was covered, so I had to purchase 3 new tires. That was ok. Had to have a alinement, that was ok. But they said I needed new lug nuts because they were s covered, so I had to purchase 3 new tires. That was ok. Had to have a alinement, that was ok. But they said I needed new lug nuts because they were stripped. This was not ok as all my work has ever been at your dealership. So who’s fault is it for my lug nuts being stepped??? This doesn’t seem right to me. Can you do anything about this ? Thank you More

Wouldn’t take my vehicle anywhere else! They always take great care of my vehicles. I know I am in great hands when I am at Gordie Boucher in Janesville. great care of my vehicles. I know I am in great hands when I am at Gordie Boucher in Janesville. More

I dropped my vehicle off at the dealership about ten minutes before appt time. They called when it was done, I paid at the cashier window and was done. They also washed my vehicle for me. Thank you. minutes before appt time. They called when it was done, I paid at the cashier window and was done. They also washed my vehicle for me. Thank you. More

The service was very good. Boucher ford was very good with my service experience and I will take my ford F150 back to them when it needs servicing and I would recommend them to Boucher ford was very good with my service experience and I will take my ford F150 back to them when it needs servicing and I would recommend them to my friends. More

Great friendly service ! Everyone was friendly and professional. Greeted with a smile and got me signed right in. Provided me with a ride home and service was done even sooner Everyone was friendly and professional. Greeted with a smile and got me signed right in. Provided me with a ride home and service was done even sooner than expected. More

In and out service with a smile Always responsive and service you can count on, pleasure to buy and bring my car here. Never had any issues with any of my service issues with them. Always responsive and service you can count on, pleasure to buy and bring my car here. Never had any issues with any of my service issues with them. More

great Bought my car here and have serviced here for years. will continue to do so. service is great and people always friendly, To the future Bought my car here and have serviced here for years. will continue to do so. service is great and people always friendly, To the future More

Great service always. This is the second vehicle I've owned and had serviced at Gordie Boucher. The first one I did not purchase their, but regardless my service experience This is the second vehicle I've owned and had serviced at Gordie Boucher. The first one I did not purchase their, but regardless my service experience has always been good. More