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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,387 Reviews
Call Service Center (608) 607-3724

2,387 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 13, 2022

I bought my car here & I have always had my car serviced here. The people here are competent, honest, friendly & knowledgeable. More

by chris-fredricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett the Curtesy Driver
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Dec 13, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Chris! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

December 12, 2022

Gordie Boucher was very helpful throughout the whole process: first, attempting to fix our old car, then helping us through the trade-in so we could buy our new vehicle. More

by MONROE15736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (service) and Shane (management)
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Dec 13, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 12, 2022

FRIENDLY, HELPFUL STAFF. I HAVE ALWAYS LEFT FEELING THE WORK WAS QUALITY AND I WAS CHARGED AN HONEST PRICE. More

by CGORMAN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville!

December 11, 2022

They did the recall placement and my service maintence all completed before estimated time they said it would be done in. More

by BOCEFUS.CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

December 09, 2022

Great service, caring and concerning. Didn't push you to get something fixed ! No scare tactics! Just let you know things that needed attention soon! More

by LIZDOWNS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 09, 2022

I have purchased 2 vehicles from this dealership and they are awesome. If someone is looking to purchase i tell them to check out Boucher ford/mazda in Janesville. More

by BREJESSGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

December 05, 2022

Quick, professional, convenient, and accommodating . .. total price and schedule transparency ... complete trust in diagnostics and work performed ... nothing but good! More

by MARTYPAULJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 02, 2022

Izayah went out of his way to help me when my car stopped working! Appreciate all he did to help More

by KFRATIANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
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Dec 04, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2022

Great fast service. Excellent promos. Great sales team. Could have been better with a walk thru of new vehicles features. More

by MARCMACLENNAN1
Recommend Dealer
Yes
Employees Worked With
Derek Butler
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Dec 02, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Marc! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

December 01, 2022

Perfect service and did a really good job. Jeff helped me a lot to introduce every functional button in the car. Thanks!!! More

by TIANQI_WANG103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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