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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,407 Reviews
Call Service Center (608) 607-3724

2,407 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 28, 2025

All positive and professional Love the car, love the dealership, and everyone i have had contact with. More

by musxpress
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gerber
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Mar 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

March 28, 2025

Was quick and painless Car was done in 30 minutes Did all work efficiently Wonderfull More

by gpyanke
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Delgado
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Mar 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

March 28, 2025

Excellent customer service! Jake was great to work with. Pickup and delivery was great Even received a complimentary car wash More

by Hagiescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

March 28, 2025

Friendly to work with and did the work to my satisfaction, I will be back again when I need next oil change More

by LESLIELAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

March 28, 2025

From entrance to exit, the entire process was smooth, transparent, timely and very professional! Would recommend. More

by Jdredske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

March 28, 2025

100% recommend Gordie Boucher in Janesville. My family has been coming in for years- they truly went above and beyond to accommodate me during my last visit. I will be a lifetime customer becaus More

by Traci E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

March 28, 2025

Excellent service! They take care and pay attention to detail. The inspection video was helpful. More

by annalisamfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

March 27, 2025

Was promised truck back in two days took 7 days due to warranty paperwork issues. I had to call and ask daily for updates. Felt communication could have been substantially better. More

by SKICHICA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

March 27, 2025

We were very pleased with the sales and service departments at Boucher Ford. Joe Werne was very easy to work with. He was very accommodating and helpful. Our daughter was also very happy with the f More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

March 27, 2025

Thank you for your help with my warranty fix! Everyone was very kind and helpful throughout the process - 10/10! More

by noelleaurora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

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