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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,886 Reviews

1,886 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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September 17, 2020

Always Great. Anytime I have gone for service it has been top notch. All the service representatives are friendly and prompt in taking care of you. More

by YANK21EE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Oct 07, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the positive review!

September 16, 2020

I always get excellent service. This time, the service advisor, Ben Stewart connected my new phone for me. Thanks a lot. I appreciated his time and his help. More

by CKURLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Oct 07, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review!

September 16, 2020

They were extremely courteoue. Got me in right at the appointment tkme. I live about 30 miles from the dealership. My appointment was at 7 am and i was pulling back into my dtiveway at 8 am. Oil change, More

by TOMASG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Oct 07, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing your positive experience with us, Tom!

September 11, 2020

Started with the Internet Dept Laura, then Sales Mike Islami and Sales Management Ted Harris through the process of quoting, ordering, receiving and buying a new F150. Everyone was very helpful, mid-west More

by kra218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Charlet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Islami
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Parts and Tim Eddy in Service
Oct 07, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad you have enjoyed working with both our Sales and Service Departments!

September 10, 2020

Due to two traffic blocks, I was going to be late for the appointment. I called Gordie Boucher and was told not to worry. I was greeted by a friendly service writer and everyone was wearing masks. Great serv More

by 2014 F-150 XLT CREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are happy we provide you with great service here at Boucher!

September 10, 2020

Great communication skills, always best to just call before. No problems. And a no cost car wash. I love it. Thank you so very much. More

by JPVALA87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review!

September 09, 2020

The service department is great. They always make every attempt to finish our repairs promptly and customer service is awesome. I am very satisfied with the work done and the department More

by jnbsigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

September 09, 2020

Very honest and friendly! I will definitely be back for service work. Elisha was great to work with. She called me back when promised and she went above and beyond to help me. More

by berg3409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind review!

September 09, 2020

Efficient. The service consultants are nice. . Fair price. Quick service. Service waiting area is nice. Check in is quick and East. The service people gove me confidence. More

by cayandray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Veley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad you had a positive experience with us!

September 03, 2020

Provided ride home, delivered My vehicle to me in the Provided ride home, delivered My vehicle to me in the afternoon. No charge for checking my navigation system. Excellent customer service. I will More

by CLWELCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are happy to hear we were able to accommodate all your needs and make servicing your vehicle as easy and safe as possible!

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