Gordie Boucher Ford Lincoln of Janesville - Service Center

Very cocky and arrogant Service Manager. Not good customer service. Will never take my vehicle to this location for servicing ever again. Would drive to another dealership in another town be Not good customer service. Will never take my vehicle to this location for servicing ever again. Would drive to another dealership in another town before that will ever happen. More

Based on my experience, I felt the advisors were Very professional and appreciate wisdom. They supported my special requests professional and appreciate wisdom. They supported my special requests More

Joe Warne was excellent to deal with, just bought my second vehicle from him in 2 years. Honest and down to earth. second vehicle from him in 2 years. Honest and down to earth. More

Discussed plan for assessment and repair as well as futures schedules maintenance the manufacturer recommended futures schedules maintenance the manufacturer recommended More

Overall a good dealership, but was disappointed with my latest trip. Waited an hour and a half for an oil change. When the change was complete, I was told that both my air filters were dirty and needed t latest trip. Waited an hour and a half for an oil change. When the change was complete, I was told that both my air filters were dirty and needed to be replaced. When I told him that I just replaced the cabin filter, he told me that they usually change the filters at the same time. Definitely disappointed that I was being sold something I didn’t actually need. More

Joe Warne was kind and respectful as I wasn’t sure I really wanted to purchase a car. I picked out two to test drive and there was no pressure for anything above my budget! I was nervous going in to buy really wanted to purchase a car. I picked out two to test drive and there was no pressure for anything above my budget! I was nervous going in to buy a car without my husband there, but Joe was so helpful and honest More

Sales person didn't listen to well to what I wanted, he focused on something new and out of my price range and in return I had 14 hits possibly more on my credit report and that doesn't include the hits my focused on something new and out of my price range and in return I had 14 hits possibly more on my credit report and that doesn't include the hits my cosigner took on his report, worst experience ever and taking my business elsewhere!!! I'm done with the BS!!! More

We worked with Derek and he was awesome. Not pushy and knew what he was talking about. Got us into a brand new F150. We will be back next year to replace our other vehicle. Not pushy and knew what he was talking about. Got us into a brand new F150. We will be back next year to replace our other vehicle. More

Fast, friendly, service at a very busy time of the year! Thanks for fitting my vehicle in. Thanks for fitting my vehicle in. More

Overall excellent but forgot my ten dollar off coupon . Noticed after running my credit card. Noticed after running my credit card. More