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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,887 Reviews

1,887 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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November 18, 2020

I've bought many vehicles over my 74 years, but have never dealt with such a professional and helpful staff as yours. Would recommend your dealership to anyone. More

by Betty3022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your recommendation and review, Betty!

November 15, 2020

Great communication and service. Good work and very accommodating to my request for service. I was very pleased with service and I would highly recommend them to friends and family. More

by Marcus1maier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the wonderful recommendation and review, Marcus!

November 15, 2020

My scheduled oil change/tire rotation was good except that for the last 2 visits I have noticed that my window washer fluid was not topped off. I have contacted the service manager so I am satisfied with More

by MBMIATKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for reaching out to us to get this issue resolved. Please don't hesitate to reach out to us if there is anything else we can assist you with!

November 13, 2020

Ben was very courteous and took the time to go over with me about my car. Gave me all the options available. Do all of my business there because of how I'm treated. More

by BLONDIELADY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled you enjoyed your experience working with Ben!

November 12, 2020

I was greeted as soon as I arrived on site. The 25,000 mile check was completed in under 30 minutes. You have a "Great" service department! More

by pdlaurent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the positive review!

November 11, 2020

Quickly got an appointment for service. Staff was all friendly and was easy to communicate with! I appreciated that they were very knowledgable and were able to fix the problem with my car in just one da More

by KWENDT15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Wendt
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

November 11, 2020

Absolutely amazing customer service! I had a great experience buying my Edge ST from Gordie Boucher Ford! I highly recommend them to anybody in the market for a vehicle! More

by Deception593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Charlet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Engebretson
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled you were provided with a 5-star experience here at Boucher!

November 11, 2020

Was in and out quickly for an oil change. No hassles or problems. Everyone was friendly and answered any questions I had. Waiting room was clean and Had a cooler with drinks for our pleasure. More

by DONGAYLE8612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

November 07, 2020

the service people are always friendly and willing to help. I have enjoyed their service department for a number of years and plan on buying the next car here too. More

by KDLAUBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We look forward to assisting you again in the future!

November 07, 2020

I have always enjoy your service staff, great people there. I have never had a bad experience for all the years that I have owned a Ford. More

by BIRDIE574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the positive review!

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