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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,384 Reviews

2,384 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 01, 2023

I have had nothing but a good experiences with Gordie Boucher. The staff from sales to service has been exceptional! Thank you for being so easy to work with and getting us into something we love. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2023

Awesome job and really appreciate the great service. I will go back to Gordie again for my car needs More

by Rwolfcsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 21, 2023

Great work, on time, customer service. I’ll keep going back to them for service More

by amanda.m.wilson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Amanda, please let us know.

February 21, 2023

Always enjoy working with Dekota in the service department. Dekota let me know ahead of time that my parts arrived & my scheduled appointment was still a go. Through the years the service people More

by JUSTPAT8292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Islami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

February 18, 2023

Everyone was very nice, thank you Tim for getting me the correct mirror in such a timely fashion. I appreciate how nice everyone is and how well they take care of my care. So a big thank you to the whole Se More

by lkgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your service experience with Gordie Boucher Ford Lincoln of Janesville. Tim and our team appreciate your business and hope to see you again soon!

February 15, 2023

Wonderful people to work with. Thank you for being prompt and great. Will be back again! More

by pattimurphy07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
Feb 16, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Patti, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 15, 2023

Always good service. Knowledgeable answers to a concern I had, gave me options. Vehicle always ready by time estimate. More

by dpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dakota and our team, and we look forward to working with you again.

February 03, 2023

I was cordially greeted. An estimate of cost to repair was given. Then service contacted me with problem and what it would take to fix it. Quality work done in a timely ma More

by DJSTUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

February 03, 2023

I used to think this dealership was pretty good, not so much anymore. I had a bad experience with a flat tire and again with replacing the radio. More

by PACKERCHERYL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

I am very sorry that we fell short of your expectations on this visit, and I promise that we truly strive to provide a great experience each and every time you visit us. If you could call me directly at 608-754-5511, or email me at sean.tompkins@boucher.com to give me more details, I am certain that we can find a solution. Thank you for your feedback! Sean Tompkins, Service Manager

February 01, 2023

Excellent service and communication as always! I really appreciate the staff at Gordie Boucher. Thank you! More

by calla.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

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