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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,887 Reviews

1,887 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 08, 2020

Great customer service and attention to detail. The entire process was handled with professionalism. I recommend this dealership to anyone looking for a great experience. More

by Badgerboy62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the recommendation!

December 07, 2020

Service person was very polite and the service was quickly done. As always, I am pleased with the professional service offered by Gordie Boucher's service department. More

by KZAMMUTO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Myrick Hermanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the 5-star review!

December 03, 2020

Joe was great to work with. He is a no pressure sales person. I would highly recommend his as a sales person. My family loves our new vehicle. More

by JEFF R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing, Jeff! We are thrilled you and your family are loving your new ride!

December 02, 2020

Came in for tires, added an oil change at the last minute. All service was done in an efficient and fast manner. I was very pleased. More

by DREAMLIFE09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled you were satisfied with your service!

December 01, 2020

Thank you Ben for the last 4 years of great service!! Car loaners, rides to work, and returning my car to work helps make my life easier and that's why I'll keep coming back!! More

by Julie M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

It's our pleasure, Julie! Thanks for the review!

November 27, 2020

Elisha was wonderful. Service work was completed but the body shop still has not produced a quote for some body work. Seems typical each time no matter who waits on me. Not sure they care after the sale of More

by CZECHTECH
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

CZECHTECH - we are sorry for any frustrations we have caused you. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so we can discuss this further.

November 27, 2020

Answered questions to my satisfaction, made me aware of future car replacements for my next visit, waiting area stocked well with beverages. Quick and easy. More

by miller.stac2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled you had a quick and easy service appointment with us!

November 26, 2020

The service at Gordie Boucher is always top-notch. All of my concerns are addressed. I also appreciate the car wash! Keep up the good work. More

by JOYCEMWALLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing, Joyce!

November 25, 2020

I had an excellent experience at Boucher as always the staff was top notch. Everything was smooth and very pleased with our transaction. I will be back for more sales and service. More

by Matt H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Charlet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Jones
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for the review, Matt!

November 20, 2020

I have bought 3 vehicles and do all my service here. Boucher ford in Jamesville is a top notch dealer. I will without question, continue to do business with them. Happy customer. Tom Gibson More

by THINKMINK100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Nov 24, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review, Tom! We appreciate your review and business!

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