Gordie Boucher Ford Lincoln of Janesville - Service Center

When I received the car condition report it said my back break pads were nearly gone. The service associate didn't mention this at all. I had my family mechanic 2 hours away check my breaks and they are fin break pads were nearly gone. The service associate didn't mention this at all. I had my family mechanic 2 hours away check my breaks and they are fine. I will not pay for something I don't need. More

Fast service. Great work. Fantastic employees. Service department is top notch. The employees and service department really stand out as being top notch. Will go back again and again. department is top notch. The employees and service department really stand out as being top notch. Will go back again and again. More

I got great customer service since I walked in the door! They did everything my car needed, and it was all done perfectly and quickly! They did everything my car needed, and it was all done perfectly and quickly! More

Over all experience was good. Everyone was friendly. Did not feel pressured in buying the vehicle. Gave us a fair deal on the trade in. not feel pressured in buying the vehicle. Gave us a fair deal on the trade in. More

The car came with a coupon book which had 7 coupons for a free oil change. When I tried to use the 7th and last coupon I was told I could only use 6, so my last coupon could not be used. I never knew that. W free oil change. When I tried to use the 7th and last coupon I was told I could only use 6, so my last coupon could not be used. I never knew that. Was that in writing? Why was there 7 coupons in the book? I feel ripped off More

My visit was good. The job was completed the way it should have been within acceptable time. Ben was amazing at getting me in for service. should have been within acceptable time. Ben was amazing at getting me in for service. More

My experience in both buying the car and coming back for service was a positive one. Employees were helpful and friendly. When I have called with questions, I have received a courteous and rapid response. D service was a positive one. Employees were helpful and friendly. When I have called with questions, I have received a courteous and rapid response. During the service appt, communication was great. I have two concerns, one being that the vehicle was a certified pre-owned but the cruise control did not work. The other being that I have not yet received the $100 gas card noted on the contract. More

Have been dealing at Gordie Boucher for many years. I have not been disappointed with sales or service. They are always very professional and pleasant to work with. have not been disappointed with sales or service. They are always very professional and pleasant to work with. More

Always provides excellent service. Called to get a tire replaced. After speaking with Tim in service he confirmed they had the tire in stock and I was able to get in to have it replaced within the hour. replaced. After speaking with Tim in service he confirmed they had the tire in stock and I was able to get in to have it replaced within the hour. Everyone in the service department is always friendly and helpful. I recommend if you need service, you can count on getting excellent service here. More

can always count on a thorough inspection in a timely manner and Ben keeps me updated on findings and progress. Courteous, friendly service every time manner and Ben keeps me updated on findings and progress. Courteous, friendly service every time More