Gordie Boucher Ford Lincoln of Janesville - Service Center

Quick friendly service consultant. Work done well. Comfortable waiting room with tv and refreshments. Able to easily use my Ford pass rewards. Car wash offered Comfortable waiting room with tv and refreshments. Able to easily use my Ford pass rewards. Car wash offered More

I thought the experience of bringing my car in for recalled items went well. The scheduling and phone conversations were awesome. The employees were very friendly and welcoming. I only gave a 4 be recalled items went well. The scheduling and phone conversations were awesome. The employees were very friendly and welcoming. I only gave a 4 because I received a phone call about a small coolant leak, and when I got my "world class inspection", it was not listed in the inspection. More

One of the better experiences I've had. No problem or hassles this time hopefully this is a trend. Some o my past experiences have not been pleasant. hassles this time hopefully this is a trend. Some o my past experiences have not been pleasant. More

service is always good ,Was a little put back by randy came and told me my car was done i walked to the garage and there were cars in both sides randy sat down . and just sat there Ben got up and proceede came and told me my car was done i walked to the garage and there were cars in both sides randy sat down . and just sat there Ben got up and proceeded to move cars so I could leave Thank you Ben More

Great service and on time. Even got a car wash. Love working with Elisha . She takes good care of me. Never have a problem getting in to service my car. working with Elisha . She takes good care of me. Never have a problem getting in to service my car. More

Very pleased with the service. Everyone was very courteous and professional. The waiting room could have been a bit more COVID safe, it was crowded and chairs are spaced closely together. courteous and professional. The waiting room could have been a bit more COVID safe, it was crowded and chairs are spaced closely together. More

Gordie Boucher in Janesville has always provided great service to my family! Tim in service was very helpful and informative at my last appointment. I needed new specialty tires, which they don’t usuall service to my family! Tim in service was very helpful and informative at my last appointment. I needed new specialty tires, which they don’t usually have on hand as of late. He asked me if he could order them and he promptly informed me when they came in just a few days later! More

Love the service. I drive a gmc and only go to Boucher Ford because of the service. Service at the gmc dealership is far away from the excellence at Boucher. Ford because of the service. Service at the gmc dealership is far away from the excellence at Boucher. More

Elisha and the service department did an excellent job! The only disappointment was that other customers in the waiting room did not wear masks. JR The only disappointment was that other customers in the waiting room did not wear masks. JR More

Customer service was amazing! Timely and friendly. Car was washed and done within an hour. Facilities were very clean. Didn't expect it since it was a car place. was washed and done within an hour. Facilities were very clean. Didn't expect it since it was a car place. More