Gordie Boucher Ford Lincoln of Janesville - Service Center

Oil change was done in a timely manner, I can’t complain about anything they did !! about anything they did !! More

Jeff B was exceptional. Assessed my Navigator repair needs and prioritized them with regard to safety and costs. Delivered a completed repair under estimate and ahead of s Assessed my Navigator repair needs and prioritized them with regard to safety and costs. Delivered a completed repair under estimate and ahead of schedule despite a shortage of parts availability. Jeff worked hard knowing I had a scheduled towing project scheduled with my vehicle. He exceeded all my expectations. More

I had an oil change and inspection completed. All was done ahead of schedule and my vehicle was returned ready to go with a car wash. All was done ahead of schedule and my vehicle was returned ready to go with a car wash. More

Very satisfied with how the service manager handle our repairs and how quickly they were done. repairs and how quickly they were done. More

Expert, knowledgeable, genuinely friendly service I can count on. This dealership is the real reason II purchased my last two cars here. Everyone here seems to know the answers to my questions and seems count on. This dealership is the real reason II purchased my last two cars here. Everyone here seems to know the answers to my questions and seems to have the time in which to answer. More

I love coming to the dealership. I’m always greeted with a smiley face. Everyone is very knowledgeable about the products. I’m always greeted with a smiley face. Everyone is very knowledgeable about the products. More

Scott is great. Helpful with an unusual interior trim problem. Did a great job repairing the door panel. Helpful with an unusual interior trim problem. Did a great job repairing the door panel. More

They used to do a very good job on my personal vehicle and Echo’s E450 box truck. The last appointment was for the truck—mostly basic stuff. A scheduled appointment for 11am. I had to get shuttle ride b and Echo’s E450 box truck. The last appointment was for the truck—mostly basic stuff. A scheduled appointment for 11am. I had to get shuttle ride back to my car. It should have been done late afternoon. I left a message—no call back. So I showed up in person about 4:30pm. Talked to advisor—no work was done on the truck. He said the guy that works on trucks wasn’t at work that day. So I had to drive back to Echo and the shuttle driver had to bring me back to Boucher so I could retrieve my car. A total waste of time!!!! More

Called to get price of rear camera and install was told $705.00 plus tax.After be told needed to have vehicle diagnosed the price jumped to $1250.00 . Called local dealer in Rockford was told $750.00 plu $705.00 plus tax.After be told needed to have vehicle diagnosed the price jumped to $1250.00 . Called local dealer in Rockford was told $750.00 plus tax . Something smells fishy . I'm done with Gordie Boucher . This is the last of many other issues that i have had with radio and touch screen being mis diagnosed and costing me Thousands . More

Very good service, quick check in and quick turnaround. Very impressed with professionalism, and courtesy. Very impressed with professionalism, and courtesy. More