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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,887 Reviews

1,887 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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April 18, 2021

The check-in process was friendly and fast, the service was performed in a timely fashion and everyone at the dealership, including other customers, were taking COVID-19 precautions seriously. More

by MDENSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Apr 24, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

April 16, 2021

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by BINATO76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the 5-star review!

April 15, 2021

We were not contacted when an ordered part was available for service repair. We called days later to find the part had already been delivered. The service is good, but we feel rushed. More

by MPVONDRASEK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very sorry that you did not have a 5-star review with us. Please feel free to reach out to our Service Manager, Sean Tompkins, at 608-754-5511 if you would like to discuss this further.

April 13, 2021

Great place to buy a car from. Fast easy friendly. They took good care of us and a great deal on our trades towards new car. More

by Frank Drago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Charlet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myrick Hermanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart, Ryan Jones
Apr 24, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind review, Frank!

April 13, 2021

The Factory Recall was done in quick order. Always great service and people. The sales experience was just as great as the service visit. Highly recommend! More

by Platinum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review and recommendation!

April 12, 2021

We were pleased with the service and speed with which you did our repair! We will be calling for more work to be done soon. More

by CATHPEACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review!

April 09, 2021

Great service as always. Very friendly,and in and out fairly quickly. I can't think of twenty five words to use other than the above two sentences. More

by TINABINABUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review, Tina! We hope to see you again in the future.

April 08, 2021

Great service on both my vehicles in the same day! Quality work and vehicles were ready when promised as I was a waiting customer! Never had a problem with the Service Dept! More

by Dave10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing, Dave!

April 08, 2021

Great service as always!! They are always willing to pick up my vehicle so I do not have to arrange transportation. They are very thorough and called to explain all services that were completed. Would defini More

by JENNIGOO72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the recommendation, Jenni!

April 07, 2021

My wife and I love Boucher Ford. The folks at the service center are the best. They make sure that the job is done right the first time. I like the employees. I trust them to be fair and honest. I know that More

by JACKSON16790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks, Jackson!

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