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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,887 Reviews

1,887 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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May 18, 2021

This is the second auto Mobile I have right from this dealership very outstanding salesman personality was great knowledge of them automobile was great one of the best sales experience that I’ve had in m More

by H.BROOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Your continued patronage means the world to us! Thank you!

May 18, 2021

Excellent service all around!!!!Thank you for the Excellent service all around!!!! Thank you for the bottle of pop in the waiting area. Nice touch! we will be back for service again for sure! More

by BMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
May 21, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for visiting, Brooke! At Boucher, we strive to make servicing your vehicle as easy as possible, including offering online scheduling and providing food and drinks while you wait. Please don't hesitate to contact us if there's anything else we can help you with. Take care!

May 18, 2021

Great people. Highly recommend them! Like the free pick up and delivery option and the ‘fixed right the first time’ experience I have there every time! More

by SEANT2218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
May 21, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for recommending us!

May 12, 2021

All the service writers are friendly but only Randy follows through on all my service requests for either vehicle. Wish the service was as customer focused as sales More

by CZECHTECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the positive review!

May 12, 2021

Kind and patient staff with excellent service. Easy to schedule service. Service team is always easy to work with. Comfortable waiting area should you have need. More

by Kimber.ambrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
May 13, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

May 11, 2021

Great Service Great Employees Honest and caringHighly Great Service Great Employees Honest and caring Highly recommended I tell all my friends that Gordie Bouche is the place to buy a car! Just a s More

by EYEORE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
May 12, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Boucher! We are thrilled to hear you enjoyed your experience.

May 08, 2021

Great service, very professional, they go out of thier way to satisfy the customer needs.service adviser, listens to your needs and follows up, with your needs More

by WJB.314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

May 07, 2021

Always are courteous and explanatory; the place is neat and clean; appreciate the coffee and crackers they provide for waiting room; appreciate the taxi service when the wait will be lengthy. More

by RWLEHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate this kind review!

May 06, 2021

They did a wonderful job. I did get the detailing that I asked for. I mentioned the normal wash like I usually say but usually comes with the whole shebang. More

by ANDYSNOW53545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review!

May 10, 2021 -

ANDYSNOW53545 responded

I am sorry but that should have said I didn't get the detailing I asked for. The auto correct must have changed it. It would have been nice to get the normal customer service.

May 10, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the update, Andy. Please reach out to our Service Manager, Sean Tompkins, 608-754-5511 so we can discuss your recent detailing issue with you.

May 04, 2021

Always a pleasure to do business with, both before, during, and after sale. The detail and service department has very good service and followup. Highly recommended! More

by Platinum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the awesome review and recommendation!

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