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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,429 Reviews

2,429 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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September 17, 2023

The people that were in the service center went over the top to take care of us. They were very polite outstanding service the work was done quickly and efficient. I could not say enough about this departme More

by Baja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2023

Service department has done a real good job for me. Service always completed on time and the free shuttle and delivery of vehicle is a nice bonus. More

by bdgessling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2023

Good service! I enjoy buying my vehicles from them. Very helpful sales staff!! The service department is also very professional and friendly! More

by CBORRE1194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Islami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

September 16, 2023

I have been dealing with Gordie Boucher Ford since moving to Janesville in n 1987, never once have I been less than totally satisfied. More

by Tom B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Tom, and look forward to your next visit.

September 16, 2023

Awesome service I got in right away. I love the video showing what they’re doing all in all great experience. More

by SERENDIPITY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

September 16, 2023

Quality work for a good price love making an appointment an waiting while work is done More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 17, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jessica, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville.

Sep 17, 2023 -

Jessica responded

Quality price for quality work love waiting for vehicle !!

Sep 17, 2023 -

Jessica responded

Yes Bryan really cares about vehicle a people love taking my car there even if it’s a 30 minute drive we’ll worth it !!

September 16, 2023

Were very fast and friendly fixed the vehicle perfect would recommend them to anyone take your car in More

by vmstraube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
Sep 17, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville!

September 15, 2023

Service was good. I’m glad the paper mat is put down and plastic is put on my seat. But I wish those items are removed when service is completed.. More

by debra.ann1953
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville.

September 14, 2023

Good people. Good work . Easy to make appointments. Get in at your convenience . Nice atmosphere. More

by SNFLSUE0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2023

I was told I would receive new tires and have two bald tires from purchase. In the paperwork it was stated that my car would come with 4 new tires, new wipers, and a full tank. I have called and am suppos More

by jameswatson052105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Butler, Logan
Sep 20, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, James, we would appreciate the opportunity to address your concerns. Please contact Sean Tompkins, Service Manager, at 608-754-5511 at your earliest convenience.

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