Gordie Boucher Ford Lincoln of Janesville - Service Center
Janesville, WI
1,887 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center
We have worked with Mike for multiple new vehicles, he is always prompt to respond and always provides excellent professional service. We will be back to work with Mike for our future vehicles as well! always prompt to respond and always provides excellent professional service. We will be back to work with Mike for our future vehicles as well! More
Great people, easy to work with and very professional.Always accommodating to my concerns. Car always looks like new when they are finished. I'll be back. professional.Always accommodating to my concerns. Car always looks like new when they are finished. I'll be back. More
very good service. Prompt and friendly. I was expecting to pay 50.00 however my engine required additional liters of oil raising the price to 80.00. to pay 50.00 however my engine required additional liters of oil raising the price to 80.00. More
Sean and Elisha make you feel like family absolutely the best . They got me in at a minutes notice for my up coming trip to Montana which went off with out a problem . Thank you !! best . They got me in at a minutes notice for my up coming trip to Montana which went off with out a problem . Thank you !! More
This dealership is organized, efficient and friendly.I This dealership is organized, efficient and friendly. I had a good experience, enjoyed a bottle of water while using their wifi on my phone and did n This dealership is organized, efficient and friendly. I had a good experience, enjoyed a bottle of water while using their wifi on my phone and did not have to wait long at all. More
Very favorable experience and they always take good care of you vehicle check from top to bottom and washed and delivered back to me in record time of you vehicle check from top to bottom and washed and delivered back to me in record time More
I brought in my 2018 Ford Edge for an oil change. They are always fast and take care of my concerns even with short staffing. are always fast and take care of my concerns even with short staffing. More
I had an oil change appointment scheduled at 3pm and at 4:20p My truck had just been put on the lift. I was upset but they made it right by not charging me for the oil change. 4:20p My truck had just been put on the lift. I was upset but they made it right by not charging me for the oil change. More
I appreciate how caring and kind the people working here always are. I left the car overnight for an oil change. It was ready for pick up when I arrived always are. I left the car overnight for an oil change. It was ready for pick up when I arrived More
I was not allowed to make an appointment for a tire change and was told I may have to wait, which I agreed to. After waiting for 2 hours, I checked my phone and discovered a text from the service depar change and was told I may have to wait, which I agreed to. After waiting for 2 hours, I checked my phone and discovered a text from the service department saying my car was done. The text had arrived 15 minutes before I saw it. I went to the desk to pay and told the lady I didn’t know my car was done and had waited even longer than necessary. She was not very polite and just said, well, you were paged. This was my first experience with the service department and not a good experience. i did appreciate the complimentary car wash though. Next time I will insist on an appointment and not put my phone on silent. I think customer notification could be improved. More