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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,887 Reviews

1,887 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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November 19, 2021

wonderful service staffbeen going here many years, wonderful service staff been going here many years, always a great experience will go here in the future More

by TWISOTZKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

No hassle given over the warranty claim. Work was done the same day. Overall an ideal experience. More

by Brett
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

They were going to charge me $140 to check my windhsield fluid malfunction by taking the fender off to check the resevoir instead of just checking the hose thats in easy acess. I did that myself at home for More

by Xmichaelg1988X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

I am very sorry to hear about your experience, I would love to talk to you about it, if you could give me a call at 608-754-5511 I would like to try and resolve your issue. Sean Tompkins Service Manager Gordie Boucher

November 16, 2021

Good experience. Nice, comfortable weighting area. Fast service. I appreciate the complimentary car wash and first oil change. More

by DEJOHNSON22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Jones
November 12, 2021

I like the facility, but they are getting a little sloppy, last visit the setting on my car were messed up, this time when I drove home my car was making a terrible sound. It was a skid plate, a piece More

by TMACK13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie 5 stars she was very personable
November 12, 2021

Excellent service personnel. Timely appointment s.The Excellent service personnel. Timely appointment s. The service was performed in a professional and Timely manor. Recommended. More

by Platinum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

Always have a positive experience with the service department. My Key Fob was stuck in the ignition, turns out nothing mechanical was wrong something sticky got on the key and that prevented it from b More

by DAVE50C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

Great service especially on my first visit to this dealership. Would definitely go back there again. More

by Jason D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

My running boards were replaced with dented ones never corrected the scratches in the cab More

by JASONCDOWDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elisha Lone
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2021

Very pleased with the maintenance service on my fusion! The works package is a excellent value! The care given to my car was top notch with the driver seat covered and floor covering! Not to mention the fr More

by jetdoc1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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