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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,887 Reviews

1,887 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 21, 2022

I always receive great service at this dealership.They I always receive great service at this dealership. They have proven to be trustworthy and fair. More

by scott.olszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

I am totally satisfied with this dealership, obviously, as I have purchased 3 vehicles from them and all have been serviced there. More

by BHOLLOWAYX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the feedback! We are grateful for your loyalty and look forward to helping you for years to come!

January 20, 2022

Very clean facility, professional staff. Our visit on Wednesday went smoothly, we bring two vehicles to have serviced one after another. They were on schedule everything went smoothly. More

by kaldrich2
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to leave us a positive review!

January 18, 2022

They did an excellent job on my truck they even painted the rock chips thank you More

by BIKE5445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the 5 stars!

January 17, 2022

Service Center employee was very accommodating and nice on a very early Saturday morning. I didn’t have an appointment, but he still got me in and taken care of. Very grateful and appreciative for them f More

by ERICO34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to leave us a review!

January 17, 2022

They did the work needed on my vehicle.But I’m still not sure the repairs should not have been covered by the vehicles warranty. More

by MKANDSTEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the feedback!

January 15, 2022

The service at Gordie Boucher is always excellent. They kept in touch with me to let me know what was going on with my vehicle. Thank you so much for the excellent service! More

by lauramarkley85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your trust, we’re thankful for amazing customers like you!

January 14, 2022

The service department (specifically Sean and Travis) went above and beyond to ensure we were satisfied. More

by JAHEAVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis the mechanic
Jan 20, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for this excellent rating! We hope you have a great day!

January 13, 2022

My service tech forgot about me and I sat there an additional 45 minutes and had to search him out to leave. More

by jamerath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 20, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review! We’ll make note of your feedback for future services!

January 13, 2022

Pick up and delivery went well , I really appreciate the fact the can do this because my wife works in Beloit . More

by RON43IL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We’re glad we were able to meet your expectations!

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