Gordie Boucher Ford Lincoln of Janesville - Service Center

On my initial visit, I asked for the dealer to replace a burned out front left directional light bulb in addition to an oil change and tire rotation. When I got home, I found the the directional light was burned out front left directional light bulb in addition to an oil change and tire rotation. When I got home, I found the the directional light was still not working. I needed to return to the dealership to get the bulb replaced. Elisha was kind enough to work me in based upon my schedule. She had the service department replace the bulb and admitted that they had not done an adequate job of checking whether the initial work had been satisfactorily performed. She apologized for the poor service and gave me a voucher for a future oil change. I appreciated her honesty and effort to make up for the inconvenience. More

Found cause of problem and repaired same day while I waited. Also did oil change waited. Also did oil change More

Damaged mirror on Friday afternoon. In to Boucher Ford Saturday morning and got parts ordered. By following Wednesday parts were in and new mirror installed on Thursday. Excellent no In to Boucher Ford Saturday morning and got parts ordered. By following Wednesday parts were in and new mirror installed on Thursday. Excellent no hassle convenient service! More

Dropped off our 2021 Lincoln Aviator for a oil change on 4/27/2022 shuttle gave me ride home and they delivered our Lincoln back within 2 hours all washed and ready to go. 4/27/2022 shuttle gave me ride home and they delivered our Lincoln back within 2 hours all washed and ready to go. More

Great experience at Gordie Boucher Ford in Janesville. Brought my Ford Edge in for annual service and as usual was very happy with the result. My service manager, Elisha was over the top in explaining the Brought my Ford Edge in for annual service and as usual was very happy with the result. My service manager, Elisha was over the top in explaining the work to be done on my car and keeping me informed along the way. I was back on the road in no time. Thanks to the service crew at Gordie Boucher in Janesville More

Dropped off in the evening, without an appt, and they had my battery changed very quickly in the morning. Price was fair. Very happy! my battery changed very quickly in the morning. Price was fair. Very happy! More

Helpful, quick service, knowledgeable, friendly, honest, will try save you money, dependable, able to get needed parts quickly, vehicle ready when promised, provided ride to and from garage when vehicle was will try save you money, dependable, able to get needed parts quickly, vehicle ready when promised, provided ride to and from garage when vehicle was being worked on. More

Friendly staff and offered me more than I needed for offers, ideas, and problem solving. offers, ideas, and problem solving. More

Awesome customer service. And I got in and out fast. I would highly recommend to anyone I know And I got in and out fast. I would highly recommend to anyone I know More

Elisha went out of her way to get my truck in for maintenance on short notice, and everything was perfect. The service department is always outstanding!!!!!!!!!!!!! maintenance on short notice, and everything was perfect. The service department is always outstanding!!!!!!!!!!!!! More