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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,888 Reviews
Call Service Center (608) 607-3724

1,888 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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June 03, 2022

Has always been a great service department,staff included. waiting room is comfortable and clean. More

by DEVILDOG2120
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the feedback!

June 02, 2022

The service at Gordie Boucher is always very good and professional, every time I have my car serviced by them! Good Job! More

by RDAVIS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We are so happy to hear this. Thank you for your business!

June 01, 2022

The mobile service for the airbag recall item was a great option. Much more convenient than going to the dealership. More

by DMOETZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know his name.
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June 01, 2022

I had my entire car rebuilt last year my AC still did not work after that. I was told it would be $200 to even get it looked at. More

by OLIVAS.RACHEL1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elisha Lone
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello Rachel. In looking at your previous repairs, it does not look like we did anything with the air conditioning. However, if the repairs that we did left your air-conditioning inoperative, we would certainly stand behind the repairs that we performed both parts and labor and correct the problem. If, in diagnosing your air conditioning, we find that they are not related, there would typically be a diagnosis charge. We would be more than happy in this case though, to waive the diagnosis fee if you would like us to look at your car. Please contact me directly to arrange an appointment to get this done. Thank you! Sean Tompkins Service Manager Gordie Boucher Ford Lincoln Mazda Sean.tompkins@boucher.Com

May 30, 2022

Why would you even take the time to go to a retail store and buy oil, oil filter and windshield washer then take an afternoon off or give up a 1/2 day off to do your own oil & filter change then try to top More

by RADTECHDW
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2022

The Mobile Service was amazing. I will gladly pay a bit more for an amazing convenience! More

by jason.molle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2022

had oil changed. service rep fixed a problem with our ford pass program. we were very pleased. car wash was great. More

by GARYNEVORASKI
Customer Service
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022

Stopped in for an oil change and tire rotation. Technician did a great job and the complimentary oil change was a bonus. More

by amesx4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022

Great service and straight forward work the only downside is price, but all that can't be helped. More

by BF66GLAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2022

They always answer every question I ask in regards to my car. Super great dealership More

by DEVANHARTWIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Nischke
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