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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,888 Reviews

1,888 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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June 22, 2022

Great people very informative I do recommend your dealership to family and friends and John Newman is a great salesman More

by kfrdlightning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We’re glad we were able to meet your expectations!

June 20, 2022

The staff is always quite friendly. Thanks for that. Just not sure why I got text and email messages saying that I missed my appointment on Fri., 6/17. Pretty sure I have paperwork s More

by CMD2482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review! We have fixed our messaging system and we apologize about the miscommunication! Please let us know if there is anything we can do for you in the future.

June 20, 2022

The entire Janesville Service Center team is absolutely fantastic! With the efficiency of a NASCAR pit crew, the Janesville Team's oil change and general service performance were second to none. They even More

by Trent.fingerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for visiting, Trent! At Boucher, we strive to make servicing your vehicle as easy as possible, including offering online scheduling and providing food and drinks while you wait. Please don't hesitate to contact us if there's anything else we can help you with. Thank you for your service, take care!

June 17, 2022

Service was excellent and parts were quick to arrive. Communication could be slightly better when the vehicle was complete. Also, for some reason, my car did not get a wash. More

by Kman198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review! We’ll make note of your feedback for future services!

June 17, 2022

Jeff was helpful with finding information about new tires and the techs did a good job plugging my damaged tire. More

by LINGUISTANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing your review with us and the community!

June 16, 2022

Very fast service for the "works" oil change, and getting a car wash included really makes the service visit nice. More

by DRC82964-B
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2022

The team is wonderful to work with and offer friendly, consistent customer service. We will be life long customers! More

by URLACHER1001
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Nischke
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the feedback! We appreciate your loyalty!

June 07, 2022

Could not be more pleased with the way I personally was treated as well as the outcome of the service I received. I took advantage of Boucher's service at home in my driveway. What I realized was that the More

by radevoe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks Kurt - absolutely the best.
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled to hear that our service department went the extra mile for you! Please let us know if there is anything we can do for you moving forward!

June 05, 2022

My car was ready as promised. Very good service. Parts were ordered that needed. I will be back. More

by DEERFOOTCN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2022

Always honest fast accurate service. Alisha is excellent a real Unicorn. Sales is very responsive, Myrick keeps in touch on my order for a new Corsair. More

by BILLANDCAROL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myrick Hermanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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