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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,888 Reviews

1,888 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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September 27, 2022

The people are always friendly and happy. They always explain things that need to be done including price if it wasn't what I came in for. More

by VLAUZOELLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gerber ****
Sep 28, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 24, 2022

Dakota is the best. This is the 4th or 5th time he has helped me out - always patient, knowledgeable, and understanding with a great sense of humor. I like that he is ho More

by LOHSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with Dakota and our team. We're glad to hear Dakota delivered such a great experience! Thank you for being a loyal customer!

September 23, 2022

Everyone was very friendly. I had the Works oil change. It was done very quickly. Now I feel safe driving in the coming winter. More

by SHIRLEY9300
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Shirley, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 23, 2022

I was very pleased with the whole operation. My service was to replace a failed purge valve. More

by WATSONSWHARF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 22, 2022

Awesome customer service from Brian gerber! Your customer lounge is top notch ! Thank you for taking care of this new customer! More

by PENELOPE5051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
Sep 25, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Penelope, Thank you for taking the time to share your feedback with us. Brian and our team work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again.

September 22, 2022

Dakota was outstanding. I rolled in for an oil change but had a tire that was ruined. He was very helpful in locating a pair of new tires and I was out in 90 minutes. The on More

by brentbx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Brent, Thanks for sharing your experience with Gordie Boucher Ford Lincoln of Janesville. Dakota and our team appreciate your business and hope to see you again soon!

September 21, 2022

Always great service, with or without an appointment. I always take my vehicle to Boucher, where I purchased it, for service. More

by dpk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
Sep 22, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon.

September 20, 2022

As always, spectacular service. No long waits to get my vehicle in to the service bay. No long waits on the waiting area. Elisha was professional and courteous. More

by JIMBAGGINS1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Elisha here at Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for years to come, Jim.

September 17, 2022

Great experience with Elisha who demonstrated outstanding rigor and professionalism in getting my F150 serviced. Thank you More

by JCGRANGER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to hear that Elisha provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 16, 2022

All of the staff at Boucher were very friendly and helpful. Alisha in service always greets with a smile and keeps you up to date on the progress of the repair. The courtesy driver was very nice. More

by CAT0
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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