Gordie Boucher Ford Lincoln of Janesville - Service Center

Dakota ordered my replacement camera and while they installed new part and also fixed a recall. They provided me a loaner vehicle. Thank you! installed new part and also fixed a recall. They provided me a loaner vehicle. Thank you! More

Service representative was cordial and professional, listened to my concerns and followed through. Work was done quickly and I was on my way. listened to my concerns and followed through. Work was done quickly and I was on my way. More

Transmission problem coming in from Milwaukee. I was helped immediately and the repair was complete by the next day noon as promised. Awesome experience with this dealership! I was helped immediately and the repair was complete by the next day noon as promised. Awesome experience with this dealership! More

Ford and Boucher fail to back the Escape with a known engine block issue that results in early failure of the vehicle. engine block issue that results in early failure of the vehicle. More

Appreciated texted video with explanation of problem, solving it and an in-depth explanation of status of parts of the truck. The repair was done in a very timely manner with all concerned being helpful solving it and an in-depth explanation of status of parts of the truck. The repair was done in a very timely manner with all concerned being helpful and courteous. More

This is a dealership that stands behind not only there vehicles but also any mistakes made. My last experience particularly was top notch! My truck came back earlier than expected and was clean! That was vehicles but also any mistakes made. My last experience particularly was top notch! My truck came back earlier than expected and was clean! That was exceptional! Ill be buying a new truck the end of this year to replace my current one and with service like i received the last time i wouldn't think of going anywhere else! More

I appreciate the fast service! The service area as well as counter team members were courteous and informative. Also, thank you for the video of my vehicle. It is helpful to see it The service area as well as counter team members were courteous and informative. Also, thank you for the video of my vehicle. It is helpful to see its condition underneath. Always a pleasure visiting Gourdie Boucher! More

Great service and friendly sraff. .Hab d oil change and services done. They got the job completed in a timely manner. .Hab d oil change and services done. They got the job completed in a timely manner. More

Courteous people. She took the time to videotape car before taking car back. A video tape was sent to me as they checked out the underside. She took the time to videotape car before taking car back. A video tape was sent to me as they checked out the underside. More

I recently had mobile service on my vehicle. Oil change, tire rotation and new wiper blades. It was easy and quick to get an appointment to have this maintenance completed at my work location. T Oil change, tire rotation and new wiper blades. It was easy and quick to get an appointment to have this maintenance completed at my work location. The service tech was on time and got it done within an hour. Brought me my key fob and verbally went through the status of my tires, brake pads and air filters and assured me things looked good. So thorough AND super convenient! Got my invoice emailed to me and was able to pay over the phone with my credit card. Will definitely use the mobile service again and have shared the experience with my co-workers. More