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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,888 Reviews
Call Service Center (608) 607-3724

1,888 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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February 15, 2023

Wonderful people to work with. Thank you for being prompt and great. Will be back again! More

by pattimurphy07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
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Feb 16, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Patti, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2023

I was cordially greeted. An estimate of cost to repair was given. Then service contacted me with problem and what it would take to fix it. Quality work done in a timely ma More

by DJSTUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

February 03, 2023

I used to think this dealership was pretty good, not so much anymore. I had a bad experience with a flat tire and again with replacing the radio. More

by PACKERCHERYL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

I am very sorry that we fell short of your expectations on this visit, and I promise that we truly strive to provide a great experience each and every time you visit us. If you could call me directly at 608-754-5511, or email me at sean.tompkins@boucher.com to give me more details, I am certain that we can find a solution. Thank you for your feedback! Sean Tompkins, Service Manager

February 01, 2023

Excellent service and communication as always! I really appreciate the staff at Gordie Boucher. Thank you! More

by calla.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

February 01, 2023

Everyone is always really nice and helpful. I've been coming here for years and intend on continuing. More

by kanneriddle23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 01, 2023

They nicely dropped me off and picked me up for work while my car was being serviced. More

by STERKENANNA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
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Feb 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 30, 2023

Great to work with. Verprofessional and very easy going. Jeff Vance was great in explaining everything More

by BARRYLARSON4
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

Jan 31, 2023 -

BARRYLARSON4 responded

Thank you

January 30, 2023

Friendly and knowledgeable staff in the maintenance department. Will happy return when I need more work done. More

by BARR15TANGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
Report | Print
Jan 31, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 28, 2023

Difficult warranty situation but the worked it out , very satisfied with the work and service More

by matters57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 26, 2023

everyone we dealt with was very helpful and kind. Worked with us on our choice of vehicle as far as knowledge and price. Will recommend your services to anyone looking for a vehicle. More

by S57HINZE
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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