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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,888 Reviews

1,888 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 02, 2023

We are very happy that Elisha so very helpful in getting us serviced on short notice. We were leaving on a vacation and had a dead battery just as we were ready to leave. She is employee of the week in our More

by fred_karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! Elisha and our team sincerely value your business and look forward to your next visit.

March 02, 2023

They did an awesome job! Very informative and friendly staff! I highly recommend them to anyone. More

by XTCXTCTR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

March 02, 2023

Found my new car and had everything taken care of in one day. Happy with everything More

by KELLYJH77
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sam Champion
Mar 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear Sam and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 02, 2023

Joe Warne was very helpful and went above and beyond for me. I was very impressed with everyone's assistance and making me feel welcome. I will definately recommend Gordie Bouche, and particularly Joe to f More

by PATTI4452
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Warne was excellent!
Mar 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Patti, Thank you for the kind words for our service department! We look forward to sharing your compliments with Joe and don't hesitate to let us know if we can be of further assistance.

March 01, 2023

I have had nothing but a good experiences with Gordie Boucher. The staff from sales to service has been exceptional! Thank you for being so easy to work with and getting us into something we love. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2023

Awesome job and really appreciate the great service. I will go back to Gordie again for my car needs More

by Rwolfcsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 21, 2023

Great work, on time, customer service. I’ll keep going back to them for service More

by amanda.m.wilson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Amanda, please let us know.

February 21, 2023

Always enjoy working with Dekota in the service department. Dekota let me know ahead of time that my parts arrived & my scheduled appointment was still a go. Through the years the service people More

by JUSTPAT8292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Islami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

February 18, 2023

Everyone was very nice, thank you Tim for getting me the correct mirror in such a timely fashion. I appreciate how nice everyone is and how well they take care of my care. So a big thank you to the whole Se More

by lkgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your service experience with Gordie Boucher Ford Lincoln of Janesville. Tim and our team appreciate your business and hope to see you again soon!

February 15, 2023

Always good service. Knowledgeable answers to a concern I had, gave me options. Vehicle always ready by time estimate. More

by dpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dakota and our team, and we look forward to working with you again.

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