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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,888 Reviews

1,888 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 26, 2023

No complaints great service first dealer to air my tires at a pressure I do. Good video no complaints More

by swensonhulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 25, 2023

I expected the repairs to be good, but everything was detailed, cleaned and looking like new. Way more than I was anticipating. Great job doing more than expected! That was customer service above and bey More

by DHANDROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know.
Mar 27, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 23, 2023

Dakota Schmaling took great care of us to get our repair work done. He has great customer service! Made sure work was done in a timely manner. Kept us informed at all times! He’s on top of it and wil More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for Dakota and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 22, 2023

Appointment scheduling was easy drive up drop off quick and pit stop ready with good fella crew lobby area well enough equipped for a stay or a shuttle ride offer. More

by GOLICHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian service guy. Couple guys that wave me in to stop.me in to stop and the girl at have to pay counter.
Mar 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2023

Scott and staff were excellent. No complaints. I am disappointed my new truck does not have full compliment of navigation and entertainment functions. Will be a factor in my next pu More

by BUDSQUIRES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Scott and our team here at Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

March 14, 2023

Service experience was great! Tire rotation and oil change was fast and everything went as expected. More

by ruzicka.keith
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 15, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Keith! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

March 09, 2023

Simple and no-nonsense approach to making the entire process as painless as possible. Thanks Joe! More

by howardm
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Howard, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

March 08, 2023

Had my F150 in for two warranty items and its first oil change. Tim had me checked in and all items were completed in about two hours including a wash. Tim is always a pleasure to work with and always list More

by ww7327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Tim and our team here at Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

March 05, 2023

No problems , quick and courteous service . I appreciated the video wrap up and the information explained. More

by LOUBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

March 03, 2023

Repairs were made quickly. Everything is like new. Jeff was great at explaining the problem. More

by GP89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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