Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,888 Reviews
Call Service Center (608) 607-3724

1,888 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

Sort by
April 27, 2023

Sean the service manager was great. He gave me contact info for Ford to get an extended warranty on my new engine. He went above and beyond. More

by DMBrande
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, Tom, and Ted in parts
Report | Print
Apr 28, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

April 24, 2023

Great experience, nice people , quick service , I will be returning ! I highly recommend this service dept ! More

by NICHOLAS.SCHLAEFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks, Nicholas. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 23, 2023

Great to work with and straight shooter’s. Buy car was fast in and out More

by TROYAKJENDLIE97
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myrick Hermanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 21, 2023

Good experience. Made me feel like I was a valued customer. Looking forward to the new Mazda facility. More

by DOUGH157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville.

April 19, 2023

This was my first time here after a smaller local shop couldn’t help me. Jeff Beran made this unfortunate situation a very comfortable, casual yet professional experience. I’m a sales manager, and from th More

by KBEYER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
Report | Print
Apr 19, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

April 19, 2023

It was a pleasure doing business with Gordie Boucher Ford and salesman John Newman and Reilly West (finance). More

by J.NOREM
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience!

April 16, 2023

We had a young Salesman by the name of Eric. He was very Professional, very knowledgeable, and very courteous. We couldn’t have asked for a better experience. We have 2 Ford’s know and might be More

by JRFARMS001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Schuhmacher
Report | Print
Apr 16, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review, John! We are so glad that Eric had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

Apr 17, 2023 -

JRFARMS001 responded

Thank You

April 14, 2023

The service is always great and Dakota is always friendly and easy to work with. More

by BARBIE.DODSON1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear that Dakota and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2023

Pleasant, polite, knowledgable, and awesome to work with! Have been using this service center since 1991! More

by MMANGHERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

April 12, 2023

Took my 2018 Escape in for service because it was running loud when going speeds over 45. Dakota got right back to me with some questions to confirm what was happening and then called to let me know what wa More

by Victoria O'Connor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Report | Print
Apr 13, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Victoria, for this fantastic five-star review. We are very happy to hear that Dakota provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

1
...
101
102
103
...
189