Gordie Boucher Ford Lincoln of Janesville - Service Center

Very good service, quick check in and quick turnaround. Very impressed with professionalism, and courtesy. Very impressed with professionalism, and courtesy. More

The service is great but the price could be easier for the veteran and seniors on a fixed budget. Thank you the veteran and seniors on a fixed budget. Thank you More

Working w/ Derek was Great! He got me exactly what I wanted and everything I needed! Buying a new vehicle has never been so easy. He got me exactly what I wanted and everything I needed! Buying a new vehicle has never been so easy. More

I have always appreciated the salesmanship and service at Gordie Boucher. I think they are honest. Regarding my recent car purchase, Joe Zipperer has been great at following up with things. For example, a Gordie Boucher. I think they are honest. Regarding my recent car purchase, Joe Zipperer has been great at following up with things. For example, a few days after I bought the car he e-mailed me to see if I had any concerns or questions, which I did. I returned to the dealership and he went over those questions with me. More

I had no issues getting seen for a service on my Mazda3 sedan. I was very pleased and impressed with how well they took care of my vehicle. sedan. I was very pleased and impressed with how well they took care of my vehicle. More

I am very satisfied with how service handled warranty repairs on my 2019 f350 super duty repairs on my 2019 f350 super duty More

Most recent experience was not good. Our truck was there for over a week and then it was not finished until late on Friday. We left immediately to pick it up but since we are an hour a Our truck was there for over a week and then it was not finished until late on Friday. We left immediately to pick it up but since we are an hour away Service was closed when we got there. No one was able to explain the charges to us or take our coupons or Ford points, We had received a telephone quote of charges in the $500 range and they were $846.67. We had coupons for 15% off on service and $50 off on brakes. We were charged the full oil change price, also, and the truck was not washed. We have an extended warranty on the truck, but still had to pay for the 4x4 Module, labor, etc. Does not seem right to us. We are not happy. More

He goes above n beyond to help his customers inneed. He very polite and understanding He very polite and understanding More

Dakota was very courteous and helpful his customer service was outstanding. All the staff at Gordie Boucher are the best especially Joe Warne the only salesman I will work with. Highly recommended service was outstanding. All the staff at Gordie Boucher are the best especially Joe Warne the only salesman I will work with. Highly recommended, ask For Joe for your next new vehicle purchase he's the best and will get you the best deal around. More

Never thought much of dealership service departments, but the customer service here (with our service writer Dakota) is outstanding. the customer service here (with our service writer Dakota) is outstanding. More