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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,374 Reviews
Call Service Center (608) 607-3724

2,374 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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April 26, 2025

The staff at the FORD Garage have always gone above and beyond for me and my family. We have been customer of Their for more than 40 years. They treat us like family. More

by TINA.KAROLCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Chesebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DALE KAROLCZAK
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April 25, 2025

Jake was great, very friendly, truthful about what I did and did not need for my Mustang. 👍😃 More

by AUDRA_RIDDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 25, 2025

I had 4 new tires and 4 new TPM units installed. Alignment done. I was given a ride home and picked up when work was finished! More

by DROOT
Recommend Dealer
Yes
Employees Worked With
Alex Hafferkamp
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Apr 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 25, 2025

Friendly, professional, timely, great setvice Will be back when in need of your service Thanks More

by Noreendan
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Delgado
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April 25, 2025

Remodeling turned out nice. Oil change was fast. Video was pretty cool. Three more words. More

by JSMOOT13
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Apr 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 25, 2025

Techs 'couldn't reproduce' main issue we brought the vehicle in for; fixed something else but it's still happening. Pretty expensive trip to not fix the issue. More

by SKYS.THE.LIMIT1335
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Delgado
Report | Print
Apr 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sean Tompkins Service Manager 608-754-5511

April 25, 2025

Great service and well come back again Appreciate the complimentary pick up! Thanks very much! More

by Lonsherman99
Recommend Dealer
Yes
Employees Worked With
Jake as an advisor and Steve and Brett picked up and delivered my truck. kudos to you all.
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Apr 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

April 25, 2025

I have nothing bad to say a out yougood guys good experience l would recommend any body More

by MATT3ASH28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

April 25, 2025

This 15 word minimum makes me not want to complete this survey. Next question please. More

by TYLER.CHESMORE608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 25, 2025

Very thorough, very considerate, very friendly. Alex made a real effort to explain things in a manner that was understandable. More

by Judithpunzel
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Apr 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

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