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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,343 Reviews

2,343 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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April 17, 2025

Jeff not only listened to me carefully as I explained the problem I was having with my truck, but he also contacted my extended warranty dept and went to bat for me with them. I was passing through town when More

by Tford430
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Apr 17, 2025 -

Tford430 responded

Thank you again for everything!

April 16, 2025

Easy in and out - transparent pricing and service, video of the things that were done, polite and friendly service, well-kept facilities. 10/10. More

by noelleaurora
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 16, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

April 16, 2025

Service section was very well run. Alex did a 5-star job ensuring that I had everything I needed to return safely to the road. Didn’t get a car wash, which I thought was unusual Sidewa More

by justjohnc55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Service. 5 Stars
Apr 16, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 16, 2025

Just purchased a new Mazda. It was an awesome experience working with such a knowledgable sales team. Have yet to need service. More

by JSTUPKA
Recommend Dealer
Yes
Employees Worked With
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Chesebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 16, 2025

My advisor was very helpful and went out of her way to make sure everything was explained well and that I was 100 percent satisfied..... More

by Tlbconstruction70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

April 16, 2025

Alex was great! ! Friendly n helpful!! Thank you...Great service! We will be back for sure!! More

by BETZDIANE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

April 15, 2025

Great service I have all my service done there . they answer all my questions happy with everything. More

by jenson1492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

April 15, 2025

It was great to have the convenience of having my car picked up and dropped back off while I was at work. I work More

by MSATHER18
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Apr 16, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 14, 2025

I was very impressed with the cleanliness. It was great to walk in and everyone smiling and so helpful. Great experience! More

by Annmariec53@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hafferkamp
Apr 14, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

April 14, 2025

Quick, fast, Elisha was very pleasant to work with, I'd like to have her again! More

by jmp929
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Apr 14, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

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