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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,252 Reviews

2,252 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 27, 2025

We were very pleased with the sales and service departments at Boucher Ford. Joe Werne was very easy to work with. He was very accommodating and helpful. Our daughter was also very happy with the f More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

March 27, 2025

Thank you for your help with my warranty fix! Everyone was very kind and helpful throughout the process - 10/10! More

by noelleaurora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

March 27, 2025

Was promised truck back in two days took 7 days due to warranty paperwork issues. I had to call and ask daily for updates. Felt communication could have been substantially better. More

by SKICHICA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

March 26, 2025

Service was knowledgeable and pleasant. Move the printer closer to the service desk please. Thank you. More

by NIEMANNMIKEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Mike, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

March 26, 2025

Everybody was so helpful! I needed to go to madison for a post stop for my hip surgery, and Gordie Boucher was so kind to come and pick up my car. With my last visit, they su More

by CWARNER855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words and for taking the time to leave Luara and our team this wonderful service feedback! Sean Tompkins Service Manager 608-754-5511

March 26, 2025

I was greeted right away and they help answer all my questions. They made my buying experience great! More

by DNELSON3592
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

March 25, 2025

They are awesome , they always take excellent care of my care . Brian is very knowledgeable , friendly & very good More

by lkgamble
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gerber
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

March 25, 2025

Fast friendly staff and service. Fees are reasonable, the service people are knowledgeable and they video the service and email it to you. More

by dales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

March 25, 2025

I had an appointment for an oil change for my vehicle and discovered there were many other issues that needed to be addressed. Jeff helped me through the process to have the other issues taken care of befor More

by Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Jeff here at Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 25, 2025

I have been with Gordie Boucher Ford for the last 13 years - first with my new Mercury and then with two more purchases from the dealership. My son has been dealing with Gordie Boucher (Joe Warne) for m More

by squade7272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Chesebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

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