Gordie Boucher Ford Lincoln of Janesville
Janesville, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 3,346 reviews
Initially, everything seemed perfect at the dealership; the staff was amicable, and the process appeared transparent. I traded in my 2021 Honda Civic with 42,000 miles, of which I was the sole owner and in the staff was amicable, and the process appeared transparent. I traded in my 2021 Honda Civic with 42,000 miles, of which I was the sole owner and in excellent condition, for a 2019 Ford Edge, as I was looking for an SUV with more space. They assured me that the Ford Edge was in excellent condition and was indeed certified by Ford. However, during the test drive, I felt a slight vibration when accelerating. When I inquired, they assured me everything was fine. But upon driving on the highway and reaching 75 mph, a terrible noise emerged. I recorded a video, sent it to the dealership, and they suggested it might be road noise, which clearly it was not. When I took the vehicle in for inspection, it was confirmed that the torque converter was damaged. They mentioned the part might take up to 3 months to arrive but assured me it was safe to continue driving the vehicle. Although they eventually took the SUV into the shop earlier than anticipated, my dissatisfaction remains because the SUV was not in the condition promised at the time of sale. This incident has turned into the worst experience I have ever had with a dealership. Their lack of honesty and responsibility has been overwhelming, and I definitely do not recommend this place to anyone. They are dishonest, unreliable, and their actions have truly been a scam. More
I made an appointment for tires because another dealer said they were at 2. Elisha measured the treads and they were all 6/7! I was grateful for her help! said they were at 2. Elisha measured the treads and they were all 6/7! I was grateful for her help! More
They are polite, helpful. Dependable, friendly. Go above and beyond what is expected of them. Dependable, friendly. Go above and beyond what is expected of them. More
Excellent service, very pleasant and helpful. I will highly recommend the services and attitudes of the workers. I will highly recommend the services and attitudes of the workers. More
Dakota was knowledgeable and explained everything to me. I would recommend Boucher to anyone. Excellent I would recommend Boucher to anyone. Excellent More