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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

Overview
Employees
Reviews
Vehicles
4.7
3,315 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,315 reviews

August 20, 2024

Your car is fixed the first time. Excellent customer service. Would recommend any type of service More

by JAMES_MOORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Chesebro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
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Aug 20, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

James, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

August 20, 2024

The dealership was very nice and clean and all the employees and managers were very welcoming and made you feel right at home. More

by ryanmccrery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Ryan, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ted Harris General Sales Manager 608-754-5511

August 17, 2024

I like the video view of my vehicle's inspection with commentary. It was very thorough. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Jack! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

August 17, 2024

I looked at another ford dealership and was lied to 5 times in 20 minutes. Only allowed test drive on their route. I wasn't satisfied with this experience so tried Gordie Boucher. Very happy and satisfie More

by VINO31991
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samantha Champion
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Ted Harris General Sales Manager 608-754-5511

August 17, 2024

Gordie. Boucher Ford has always been a reliable and friendly dealership for me in Janesville. More

by HENRIRUDOLF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

August 16, 2024

Their customer service is great! Love their shuttle service. Our buying experience has been good as well. More

by DRYMAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

August 16, 2024

Thank you for all the help. Elisha was fabulous! I am rollin good as new :) More

by KHIRST2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for Elisha and our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

August 16, 2024

I have asked them to fix the battery issues multiple times. It still is not functioning correctly. The vehicle does not start. More

by DEETSNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elisha Lone
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sean Tompkins Service Manager 608-754-5511

August 15, 2024

I was very pleased with the customer service. The salesman was very knowledgeable and helpful More

by rholmes676
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ted Harris General Sales Manager 608-754-5511

August 15, 2024

They were very helpful when I was in a tight spot! Great customer service and response time. More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

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