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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

Overview
Employees
Reviews
Vehicles
4.7
3,817 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,817 reviews

January 17, 2023

Outstanding. Work was completed on time. Loud clunking due to broken struts. No more clunking. Great experience. More

by ROOSTERPOODLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 16, 2023

Worked with Ted Harris and John Newman on a special order F150. Yes it took a while due to chip shortages and plant shut downs, but both of them kept me informed throughout the journey. When it arrived it wa More

by ww7327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that John and Ted had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

January 14, 2023

My salesman Dale was amazing. I ordered a 2023 Mustang and wanted shiped to my residence in Arizona. He took care of everything. I highly recommend buying from Dale at Gordie Bouc More

by bpdabuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that Dale had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new 2023 Mustang and don't hesitate to reach out if you need anything else.

January 13, 2023

Friendly helpful service staff. Had my car serviced and washed and me on my way. Highly recommend Gordie Boucher Ford dealership in Janesville. . More

by SUEPESTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
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Jan 16, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

January 12, 2023

Dealership is a little over an hour away from my home. Joe was very proactive to make sure that all of my paperwork was set to go the minute I arrived. Would Definitely recommend! More

by aprilrenteria
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

April, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

January 09, 2023

It was great. Elise was amazing, knowledgeable and easy to work with. The actual work took forever. More

by Duanespangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Duane, Thank you for your business and this review. We're happy to hear Elisha and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 07, 2023

An excellent car buying experience with knowledgeable and courteous staff. I highly recommend Geordie Boucher. More

by VIRGINIA.WENDEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 07, 2023

Very cocky and arrogant Service Manager. Not good customer service. Will never take my vehicle to this location for servicing ever again. Would drive to another dealership in another town be More

by MIKEY.HODGES79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Tompkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

I am very sorry that the extended warranty that you bought from another dealership didn’t cover the maintenance items needed to get your car running properly. I can assure you that the service advisor helping you out did everything to help you out, using every resource we had available.

Jan 07, 2023 -

MIKEY.HODGES79 responded

That wasnt what my review was referring too, but ok. You were quick to upcharge and charge for a diagnostic service that regardless of what you say, pertained to the initial service that I brought it in for previous. The original problem was intermittent and this issue was the same. Having my vehicle for 7 days, should have found and corrected the problem.

Jan 07, 2023 -

MIKEY.HODGES79 responded

The whole situation could have been handled differently, maybe you need training as to dealing with customers and ensure their satisfaction ALWAYS.

January 06, 2023

Based on my experience, I felt the advisors were Very professional and appreciate wisdom. They supported my special requests More

by aeflottmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember But not under listing above
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Jan 06, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 06, 2023

Good selection and help looking at the many different options. Gave us space to figure out what we wanted to do. More

by BOB.WOLNIAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Stevens
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Jan 06, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Bob, please do not hesitate to let us know. We are always happy to help!

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