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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

4.7
3,747 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,747 reviews

May 02, 2023

Had a little issue with the oil in my truck they took care of it More

by RYANBRAUKHOFF
Recommend Dealer
Yes
Employees Worked With
Logan Stevens
May 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Ryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

May 02, 2023

Didn’t get what I order. 1/2 of what I order didn’t come in ,,,,, More

by SCHRADERD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ted Harris General Manager 608-754-5511

May 02, 2023

Most recent experience was not good. Our truck was there for over a week and then it was not finished until late on Friday. We left immediately to pick it up but since we are an hour a More

by SUSANMSTANDISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dakota Schmaling
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sean Tompkins, Service Manager 608-754-5511

May 06, 2023 -

SUSANMSTANDISH responded

Hopefully this has been all cleared-up. Sean and Dakota responded to our concerns, and we came to a happy resolution.

May 02, 2023

I am very satisfied with how service handled warranty repairs on my 2019 f350 super duty More

by 0054TIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

April 29, 2023

Dakota was very courteous and helpful his customer service was outstanding. All the staff at Gordie Boucher are the best especially Joe Warne the only salesman I will work with. Highly recommended More

by lolabunysewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

April 29, 2023

Logan was one of the best sales people I have ever worked with. He was incredibly knowledgeable and fast. I will try and work with him for as long as I can. More

by Anonymous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Stevens
May 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

It's fantastic to hear that Logan provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gordie Boucher Ford Lincoln of Janesville!

April 29, 2023

This review negates my previous view. Based on my request which prompted my previous review, I wish to leave a positive review with appreciation and state again that as of yesterday, ste More

by Searching for the truth
Recommend Dealer
Yes
Employees Worked With
Mitchell , Derek Butler
May 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ted Harris, General Manager 608-754-5511

May 04, 2023 -

Searching for the truth responded

I deleted the review as of last night. I suppose it takes time to update. I will continue to monitor this to ensure removal. Thank you.

April 29, 2023

Everyone at the dealership is friendly honest and willing to go the extra mile for their customers. More

by mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review, Mike! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

April 29, 2023

He goes above n beyond to help his customers inneed. He very polite and understanding More

by hotmel2427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 28, 2023

Never thought much of dealership service departments, but the customer service here (with our service writer Dakota) is outstanding. More

by LMKUKLINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to hear that Dakota and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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