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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

4.7
3,743 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,743 reviews

May 06, 2023

I received a text message thanking me for my recent purchase with a Liz Gruenwald signing the text message. It also stated if I had concerns or suggestions to text back. I did have a concern about the More

by Jeanine
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Gruenwald, Logan Stevens
May 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Jeanine: We apologize for the experience you've had and the issues with communication. It's obviously not the level of customer service we promote. Please contact Ted Harris, General Manager, at 608-754-5511 directly at your convenience. We look forward to hearing from you soon.

May 05, 2023

I wish to remove an earlier negative rating of Mike. He is a reasonable person and I look forward to building a positive relationship with him. More

by DOUGCHICKERING
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Islami
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing our dealership, Doug, your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

May 04, 2023

Everyone at Gordie has been wonderful to work with. Highly recommended and a five-star rating for sure More

by NUNNMICHAEL216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Butler
May 05, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Michael, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

May 04, 2023

Working w/ Derek was Great! He got me exactly what I wanted and everything I needed! Buying a new vehicle has never been so easy. More

by DAWNKEY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Butler
May 05, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Dawn, Thank you for your very kind review. Derek and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville.

May 03, 2023

I have always appreciated the salesmanship and service at Gordie Boucher. I think they are honest. Regarding my recent car purchase, Joe Zipperer has been great at following up with things. For example, a More

by ROSEMARYBROWN43
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Rosemary, thank you for the kind words for our sales team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Enjoy your new car!

May 02, 2023

Didn’t get what I order. 1/2 of what I order didn’t come in ,,,,, More

by SCHRADERD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ted Harris General Manager 608-754-5511

May 02, 2023

I had no issues getting seen for a service on my Mazda3 sedan. I was very pleased and impressed with how well they took care of my vehicle. More

by Tucson2087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville.

May 02, 2023

Had a little issue with the oil in my truck they took care of it More

by RYANBRAUKHOFF
Recommend Dealer
Yes
Employees Worked With
Logan Stevens
May 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Ryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

May 02, 2023

Most recent experience was not good. Our truck was there for over a week and then it was not finished until late on Friday. We left immediately to pick it up but since we are an hour a More

by SUSANMSTANDISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dakota Schmaling
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sean Tompkins, Service Manager 608-754-5511

May 06, 2023 -

SUSANMSTANDISH responded

Hopefully this has been all cleared-up. Sean and Dakota responded to our concerns, and we came to a happy resolution.

May 02, 2023

I am very satisfied with how service handled warranty repairs on my 2019 f350 super duty More

by 0054TIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

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