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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

4.7
3,720 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,720 reviews

June 19, 2023

Multiple issue for a minor fix and seemed unorganized the multiple times I had to come back More

by KODIE4194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Lewis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here, therefore, please reach out directly to Sean Tompkins, Service Manager, at 608-754-5511 at your convenience so that we can discuss your experience further. Thank you for your time, and hopefully, we can get to the bottom of this.

June 18, 2023

This is the Second vehicle purchased From Joe Warne, not only is he our salesman but a friend and like a brother because he takes care of his customers like no other i have ever dealt with. We will be buyin More

by Don Brokmeier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Lott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Don! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

June 16, 2023

Installed new valve body in trans but DID NOT clear the code. Trans is also shifting funny. More

by 84GRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts depth is the best
Jun 21, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact Sean Tompkins, Service Manager, at 608-754-5511 directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 16, 2023

Love my Ford Trucks but can't say much about Fort Service after the sale since they can't supply parts needed for repair. Very disappointing to have to buy a new vehicle due to the fact that parts are on ind More

by BROGEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Borchardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
2.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your feedback. We strive to make sure that all of our customers leave happy, and we're sorry to hear that you weren't satisfied with certain aspects of your experience here at Gordie Boucher Ford Lincoln of Janesville. Please don't hesitate to reach out to us directly if you'd like to discuss this issue in more detail. We'd appreciate the opportunity to learn more and address your concerns. Sean Tompkins, Service Manager 608-754-5511

June 16, 2023

Do a very good job - Very happy with the service - Gladly will be coming back More

by ddwilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

June 15, 2023

Good service sent me a video of the work suggesting a airfilter chang and at the same time called me that the work was done. If thay would have sad it erleyer I would have got the filter. More

by trailerman96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 09, 2023

Staff everywhere was very nice and respectful of my time. I was also kept up to date on all services. More

by GPARISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 09, 2023

Very good service dept. Every other dept. is good also. The workers are very easy to work with, they are pleasant knowledgeable. More

by B_Bieck_53534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2023

The receptionist was a bit arrogant and aside they did not fulfill what they promised. More

by el cuate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sean Tompkins, Service Manager 608-754-5511

June 08, 2023

Elissha did a fantastic job getting the right tires for my Shelby, and the technician did perfect on the install. More

by hyperflstf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. Elisha and our team appreciate your business and hope to see you again soon!

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