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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

4.7
3,717 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,717 reviews

September 06, 2023

I was told the total would be brought down to an even dollar amount which was hundreds of dollars... That didn't happen. I was told I would get touch up paint for all the nicks and dings...That didn't ha More

by JEREMYLOYDDEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Schuhmacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Schuhmacher
Sep 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ted Harris, General Manager 608-754-5511

September 04, 2023

Very good and friendly service members guys working on truck Very thorough with checking everything Very good job thank you More

by 53timber53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 03, 2023

I was greeted right away. Everyone was very nice and I would definitely recommend them. More

by Lynnard1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. Dakota and our team appreciate your business and hope to see you again soon!

September 01, 2023

Dealing with Service Department is always GREAT. Tim is a wonderful sevice rep. Kind, happy, and explains things very well. More

by BUSTOPHERJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 01, 2023

Pretty good dealership with friendly people. Service has been good until the last visit as some things were overlooked. More

by pietscw99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

August 31, 2023

Service and sales depts. ..always friendly and helpful! Wait times on time! Busy place! Always greete d! More

by JLEGREID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 31, 2023

Responsive, courteous, informative. David and Eric have been serving our new car needs since 2018. Trade-ins and new car purchases. We like the at-your-service attitude and ability More

by mary.jeannine.hanson
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : To, Eric Schuhmacher
Sep 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for choosing Gordie Boucher Ford Lincoln of Janesville, Bruce and Jeannine! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 31, 2023

I was treated with respect and was given all the time I needed to fully understand my new Edge. My salesman , Dale was amazing! More

by Bet _nel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Ford Edge! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 31, 2023

Very professional crew, very friendly. My rental car was ready as promised when I arrived and they were on time completing the service. More

by LCLARK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

August 31, 2023

Great service. They did a superb repair. I would recommend them to anyone. They were great with communication More

by backlund.rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Rachel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

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