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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

4.7
3,309 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,310 reviews

December 04, 2024

Excellent service done in a timely manner. Our service representative Elisha was the BEST! We would definitely recommend to anyone else needing service on their vehicle. More

by mls67mlb92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

December 04, 2024

My primary contact was Steve Bouchard. He was excellent throughout this out-of-state purchase process. THANK YOU! More

by FRANK.MILANO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Borchardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Lott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Frank! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Ted Harris General Sales Manager 608-754-5511

December 04, 2024

Was good. 0ne visit. Bought a Navigator. Wanted four wheel drive for winter. Joe W. And Mitch pulled everything together. I will do it again. TAM More

by TAMSAVANT
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not engage the entire Boucher staff at this date.
Dec 05, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

December 04, 2024

Alisha and Dakota are great to work with. I have been there very 8 times in 4 months and nothing was getting fixed. Took a guess on a part and now we will see what happens. More

by Weezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Zipperer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sean Tompkins Service Manager 608-754-5511

December 03, 2024

Went through my vehicle for a second time as it was still having issues that were not registering with history. Honored previous work. Kind and helpful More

by Claire Hermsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Claire, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

December 03, 2024

Way over priced for parts and labor. 300 miles over warranty and Ford would not budge on helping me with the ridiculous cost for the repair. Not too happy with Ford, Will not purchase a More

by RRICHARDSON66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sean Tompkins Service Manager 608-754-5511

December 03, 2024

I took my car to my mechanic to get a leak checked out and he told me my water pump needed to be replaced at an expensive cost. I chose to call the dealer Gordie Boucher in Janesville and happened to talk More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Laura, for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad Elisha was able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

November 30, 2024

Their main concern was to get me the right vehicle. I was impressed with their straightforwardness. Gave me the best value of all dealers I contacted. More

by GARY.GARCZYNSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Gary, please let us know. Ted Harris General Sales Manager 608-754-5511

November 29, 2024

Very professional and courteous ready to tackle any issues one has with their vehicle. I like that. More

by garymeck58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business, Gary, and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

November 29, 2024

Elisha ha is great to work with. Very responsive and helpful! Treats us like family! Elisha is great to work with. Very responsive and helpful. Treats us like family. More

by ERICR65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Elisha and our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

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