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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
949 Reviews

949 Reviews of Goodson Acura of Dallas - Service Center

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July 09, 2024

Jonathan Valdez is always helpful and a great representative for Goodson’s Service Department. Good guy! More

by mooremem@swbell.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Goodson Acura of Dallas responded

mooremem@swbell.net, thank you for sharing 5-stars and noting Jonathan is helpful and great! We appreciate your positive feedback. See you next time. Thanks again!

July 04, 2024

Short scheduling time, no need to wait weeks. Efficient and knowledgeable Service team. Shuttle service pickup from my office DT Dallas is a great benefit of using your dealership. The minor body More

by John C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel - shuttle driver -
Jul 04, 2024 -

Goodson Acura of Dallas responded

John, thank you for sharing 5-stars! We're happy to hear our team is efficient and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

July 03, 2024

Eric Johnson has been my service advisor ever since I started bringing my car to Goodson. He goes above and beyond every time. Eric is a 10+ star ⭐️ advisor in my book. Your whole service area and staff More

by kmg865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jul 04, 2024 -

Goodson Acura of Dallas responded

kmg865, thank you for sharing 5-stars! We're glad to hear Eric Johnson always goes above and beyond for you! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

June 13, 2024

Great service. My service advisor was excellent and it was obvious he knew his stuff. This dealership is not up to the Sewell level of customer service but it is cl More

by jstieve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Goodson Acura of Dallas responded

jstieve, thank you for sharing 5-stars! We're happy to hear our team is excellent and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

June 11, 2024

Roberto Ruiz was very enjoyable. He listened to my concerns and was very cordial, got my vehicle serviced, the recall taken care of and took care of another concern that I had. Rob More

by James R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Ruiz
Jun 11, 2024 -

Goodson Acura of Dallas responded

James, thank you for sharing 5-stars! We're happy to hear Roberto Ruiz is cordial, listened to your concerns, and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

June 06, 2024

Eric did a great job. we got my car in and out with everything done. They even had the car washed More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 06, 2024 -

Goodson Acura of Dallas responded

jerry, thank you for sharing 5-stars! We're happy to hear Eric did a great job! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

June 06, 2024

I have been bringing my Acuras (this is my fourth, either leased or purchased at Goodson) to Jonathan since 2015. Yesterday I needed a ride to pick up my car, and all valets were busy, so he came and picked More

by jdnolaboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Goodson Acura of Dallas responded

jdnolaboy, we appreciate your 5-star praise and mention of servicing with us and Jonathan more specifically since 2015! We can't say thank you enough. Let us know when we may serve you next. Best wishes!

June 04, 2024

Robert Patton provided excellent service, he was polite, courteous and respectful, appreciate you Robert. Thank You! More

by Hoss Parandeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Jun 05, 2024 -

Goodson Acura of Dallas responded

Hoss, thank you for sharing 5-stars and noting Robert was excellent to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 29, 2024

Excellent service from start to finish. Kang Nguyen is the best and I always know his presence means a perfect outcome More

by MyraR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Goodson Acura of Dallas responded

MyraR, thank you for sharing 5-stars and noting a wonderful experience with Khang in service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 25, 2024

Goodson Acura of Dallas always provides excellent service to the consumer. My adviser is one of the best! More

by Jaderob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Goodson Acura of Dallas responded

Jaderob, thanks for sharing 5-stars and noting our excellent customer sevice! We appreciate your praise. See you next time. Thanks again!

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