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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
948 Reviews

948 Reviews of Goodson Acura of Dallas - Service Center

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August 02, 2024

Great customer service! I’m always impressed with the way they take care of my vehicle. I know I will get what I need but nothing I don’t need. Jonathan Valdez is excellent More

by Carol Raines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Goodson Acura of Dallas responded

Carol, thank you for the 5-stars and noting that you received great customer service! We appreciate your praise and look forward to serving you additionally next time. Thanks again!

July 24, 2024

The service adviser was very very friendly yet professional. I would definitely come back as this was my first time. Thank you Khang More

by eo_pius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Goodson Acura of Dallas responded

eo_pius, thank you for sharing 5-stars and noting that the service was friendly and professional. We appreciate your endorsement regarding working with Khang! See you next time. Thanks again!

July 21, 2024

Always have a great experience with fair pricing and great service! Goodson keeps their employees long term which usually indicates a great work environment More

by tonijenea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Patton
Jul 21, 2024 -

Goodson Acura of Dallas responded

tonijenea, thank you for sharing 5-stars! We're glad to hear our team always provides a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

July 20, 2024

Service advisor has great customer service he’s a good worker appreciate his great attitude he has! More

by Rick_cantu77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2024 -

Goodson Acura of Dallas responded

Rick_Cantu77, thanks for sharing 5-stars and noting your service advisor was great to work with! We appreciate your praise. See you next time. Thanks again!

July 19, 2024

It was my fist time here and it really was Great service , very friendly , car clean after the service and on time !!! More

by Alex Guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Goodson Acura of Dallas responded

Alex, thank you for sharing 5-stars! We're happy to hear our team is friendly and provided great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

July 17, 2024

This dealership service center is the best I have been to in all of Dallas. Johnathon Valdez takes the time to answer all questions. I won’t go anywhere else. More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Goodson Acura of Dallas responded

Jimbo, thank you for sharing 5-stars and noting that Jonathan was great to work with and answered all your questions! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

July 16, 2024

Took my car in for service and the dealer was professional, courteous, friendly and efficient. More

by Tom9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Goodson Acura of Dallas responded

Tom9, thank you for sharing 5-stars and noting that you had a great experience with Khang in service! We're pleased to hear he is exceptional to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 13, 2024

Great service experiences I have gotten for the past 4 years since I purchased my RDX. Khang has always taken good care of me every time I bring my car in for service. Great communicator as he keeps me p More

by Kevin.leung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The greeters as I drove up are always prompt to anssist and helpful.
Jul 13, 2024 -

Goodson Acura of Dallas responded

Kevin, thank you for sharing 5-stars! We're happy to hear Khang is professional and always takes great care of you! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

July 09, 2024

The absolute best service EVERY SINGLE TIME! !! Goodson is my dealership of choice!! Jonathan is always very attentive and keeps me abreast in a timely manner of everything going on with my vehic More

by honorj86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Goodson Acura of Dallas responded

honorj86, thank you for sharing 5-stars and noting Jonathan is amazing to work with! We appreciate your positive feedback. See you next time. Thanks again!

July 09, 2024

Jonathan Valdez is always helpful and a great representative for Goodson’s Service Department. Good guy! More

by mooremem@swbell.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Goodson Acura of Dallas responded

mooremem@swbell.net, thank you for sharing 5-stars and noting Jonathan is helpful and great! We appreciate your positive feedback. See you next time. Thanks again!

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