Goodson Acura of Dallas - Service Center

Dane has been my service advisor for several years and through (now) 3 MDXs. I can't say enough GREAT things about him. He always goes above and beyond to make sure my vehicle is taken care of. He sche through (now) 3 MDXs. I can't say enough GREAT things about him. He always goes above and beyond to make sure my vehicle is taken care of. He schedules my service so that Moises can pick up my MDX and leave a loaner at my office. If something is going to take a bit longer, they switch out my car seats so that I can be ready to pick up my kids without having to make extra trips or be late to pick up/drop off. My most recent visit was unexpected, but because of a very low tire. I called Dane and right away he offered to have Moises come pick it up even though it was almost 3:30 in the afternoon. I actually was able to drive it to the dealership, but Dane was right there to take care of me. My tire was fixed in a very short time, and he even asked if he wanted them to wash it for me while it was there. (I mean, it was a bit dirty.) Dane and Moises are and excellent representation of the type of service and friendliness you will find at Goodson. More

Goodson Acura has the best customer service ever. My service advisor is Khang Nguyen. I emailed him on Friday to what I needed done. When I arrive on Saturday morning a loaner car was already waiting fo service advisor is Khang Nguyen. I emailed him on Friday to what I needed done. When I arrive on Saturday morning a loaner car was already waiting for me. I had first class service and was treated very well. I will recommend them to anyone anyday. More

Excellent dealership! Fast, friendly service. A very customer-first service center. Jaron took time to answer all my questions. Customer waiting area was very clean and comfortable for my wait time customer-first service center. Jaron took time to answer all my questions. Customer waiting area was very clean and comfortable for my wait time More

This is a great dealership that cares about customer service above all else!! All personel was friendly and took the time to answer all questions. service above all else!! All personel was friendly and took the time to answer all questions. More

I have always had a very high opinion of the service experience at Goodson Acura of Dallas, but my opinion was heightened by less stellar service when I had occasion to deal with a different Acura deale experience at Goodson Acura of Dallas, but my opinion was heightened by less stellar service when I had occasion to deal with a different Acura dealership in my area. It is easy to see why Goodson Acura of Dallas keeps on winning awards for service! More

I have been associated with Goodson Acura for 15 years, I have had excellent service and would not even consider going to another auto service company or driving any car but an Acura have had excellent service and would not even consider going to another auto service company or driving any car but an Acura More

Goodson Acura Srevice has been great to me the past six years. Will continue business for life. Acura lover to my heart. Keep up the great service years. Will continue business for life. Acura lover to my heart. Keep up the great service More

Dane Uter does an excellent job In servicing my 2015 RLX requirements.I have been going to Goodson for all of my 2015 RLX needs. requirements.I have been going to Goodson for all of my 2015 RLX needs. More

They treat all of their customers like the are the most important customer they have no matter how busy they are. I have recommended them to several people who have actually purchased cars from them. My f important customer they have no matter how busy they are. I have recommended them to several people who have actually purchased cars from them. My father was in the heavy duty automotive business and he treated his customers the way Goodson treats their customers. It is reassuring to know that there are places who actually value their customers. I cannot say enough good things about this dealership. More

Each time I visit I am more impressed by the level of service I receive. Service loan vehicles provided when basic routine maintenance is performed. Vehicle is always returned when promised and cleaner service I receive. Service loan vehicles provided when basic routine maintenance is performed. Vehicle is always returned when promised and cleaner than when I dropped it off. A+ More