Goodson Acura of Dallas - Service Center

Your new car service director took care of us after having a blowout just down the street. The service department was already closed but he allowed us to park our vehicle in the service bay due to incl having a blowout just down the street. The service department was already closed but he allowed us to park our vehicle in the service bay due to inclement weather coming in overnight. His level of customer service is the best we have received to date from Acura. He is the example that all others should strive to be like regarding customer service. More

Zach Harrison provided excellent customer service both at drop off and pick up. The car was ready the same day as promised. Great employees are hard to come by these days. He definitely is a keeper and hopef drop off and pick up. The car was ready the same day as promised. Great employees are hard to come by these days. He definitely is a keeper and hopefully will be apart of the Goodson Acura family for years to come. More

Excellent and fast service, staff super helpful, highly recommended to anyone who needs new car or service recommended to anyone who needs new car or service More

Super professional, helpful and very polite. The work they did was excellent and on time. they did was excellent and on time. More

You guys, so far, are so much better than that mess at David McDavid Acura in Plano. I hope it stays the way I experienced it yesterday: friendly, honest, and thorough. David McDavid Acura in Plano. I hope it stays the way I experienced it yesterday: friendly, honest, and thorough. More

Jonathan was great! I have been here numerous times and he has been the beat he has been the beat More

The car service was good but customer service was only up 75% helpful. they offered to charge me to $250 break into my car, which I had to outsource for much lower price ($120), as well as refused to tow up 75% helpful. they offered to charge me to $250 break into my car, which I had to outsource for much lower price ($120), as well as refused to tow my car to the dealership which is a service usually offered. This cost me an additional $150. Eventually my repairs were completely covered by my warranty. Unfortunately I had to pay almost close to my total car note for the month just to have my car serviced, (bad battery from dealership) even though repairs and transportation should have been Completely covered by my warranty. Also my car was not completely diagnosed and other problems we’re not addressed for other needed repairs. More

Keep up the excellent work and good management l well recommend too more people Goodson Acura recommend too more people Goodson Acura More

Pleasant experience from waiting room to service agent to cashier. Nice wash and vacuum. Nice ! cashier. Nice wash and vacuum. Nice ! More

Very professional! Great customer service!! Took care of all of my needs. Would highly recommend anyone to take their vehicle here. all of my needs. Would highly recommend anyone to take their vehicle here. More