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This rating includes all service center reviews, with more weight given to recent reviews.
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949 Reviews of Goodson Acura of Dallas - Service Center
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September 25, 2023
My service advisor Johnahan was very helpful and fast. The lobby was nice and clean. The lobby was nice and clean. More
by Jimbo
Employees Worked With
September 18, 2023
I had a great experience at Goodson Acura’s service department. They made the whole process quick, simple and affordable. department. They made the whole process quick, simple and affordable. More
by vrup21
September 09, 2023
Professional; good communication; feeling they have my best interest at heart; quick service; on time when promised best interest at heart; quick service; on time when promised More
by ktoone9
Employees Worked With
September 08, 2023
Great service 5***** He take care everything. Fast service Nice waiting area Complementary car wash I'm extremely satisfied. Fast service Nice waiting area Complementary car wash I'm extremely satisfied. More
by 25muhammad
Employees Worked With
August 31, 2023
I received my vehicle after a couple of days being worked on and the issue was not fixed. The vehicle is in worst shape at this point and I don’t feel safe driving it. I’ve had to contact my service advisor on and the issue was not fixed. The vehicle is in worst shape at this point and I don’t feel safe driving it. I’ve had to contact my service advisor again for assistance More
by rene_garza31
Employees Worked With
August 30, 2023
I arrived at 11am for an oil change and state inspection. Acura quickly shuttled me to a nearby coffee spot while they worked in my car. When I returned I was checked out quickly by your friendly staff and k Acura quickly shuttled me to a nearby coffee spot while they worked in my car. When I returned I was checked out quickly by your friendly staff and knowledgeable advisor who confirmed that my tires were in good condition contrary to what was on the multipoint inspection. Thank you always for your honesty and help. More
by lilianargueta85
Employees Worked With
Eric Johnson
August 28, 2023
Very professional, responsive, and kept me informed as to status of service. Highly recommend Bobby Carroll. status of service. Highly recommend Bobby Carroll. More
by JCartwright551
August 23, 2023
Goodson Acura the BEST Service Dept in DFW! At a challenging season in my life when many things are going wrong (all at the same time, it's great to know when things go wrong with my car, I can At a challenging season in my life when many things are going wrong (all at the same time, it's great to know when things go wrong with my car, I can trust my Advisor Khang, to give me sound advise to address my cars needs. I drive A LOT, so I bought a reliable Acura MDX so I wouldnt have to worry about the wear and tear when driving over 1,000 miles in just a few days. When things go wrong, Goodson Acura will always run a report to give me insight to whats happening with my car. Khang, my trusted advisor consistently takes the time to explain whats happening, what needs to be done to fix it including timing and projected costs, so I can have a peace of mind about the decisions Im making to fix it. Ive been a Goodson Acura Service customer for well over 10+ years and would not consider taking my car anywhere else! They always take great care of my concerns with my car. Their exceptional service makes the difference, whether it’s with my trusted advisor, Khang, his manager, Bobby, the service techs, or any of the team in the Service Dept, they set the standard for exceptional service for me. I appreciate all they do, THANK YOU! More
by Jz Fields
Employees Worked With
Other Employees :
Service Techs and Entire Service team
