Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Goodson Acura of Dallas
Dallas, TX
1,614 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free). Our clients can take advantage of our complimentary Service Concierge Pick Up & Delivery within 25 miles. Come visit our next generation facility located conveniently on Lemmon and the Dallas North Tollway and experience the difference for yourself.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,614 reviews
August 15, 2018
08.15.2019 First time using Goodson Acura of Dallas. Had 30K service work done on my RDX. Wonderful experience! I will definitely be back and use them again. Tha First time using Goodson Acura of Dallas. Had 30K service work done on my RDX. Wonderful experience! I will definitely be back and use them again. Thanks Robby! More
by PDJ
Employees Worked With
Robby Robertson
August 14, 2018
Edward Shaffer and Adam Williams My wife and I recently purchased a 2019 RDX with Tech package and were expertly assisted by sales representative, Edward Shaffer. Mr Shaffer was most My wife and I recently purchased a 2019 RDX with Tech package and were expertly assisted by sales representative, Edward Shaffer. Mr Shaffer was most professional, courteous, engaging and knowledgeable. We thoroughly enjoyed working with him. Also, we were most appreciative of the knowledgeable and courteous assistance given us by Adam Williams who tutored Sherry in the technical operations of the vehicle. More
by New 2019 RDX owner
Employees Worked With
Adam Williams , Robby Robertson, EDWARD SHAFFER
August 14, 2018
Fast and courteous service I switched to Goodson after visiting once for an oil change. They have always completed service fast and efficiently. No waiting for hours for a simpl I switched to Goodson after visiting once for an oil change. They have always completed service fast and efficiently. No waiting for hours for a simple oil change. I received the same quality of customer service during an auto repair. More
by Cocoamo
Employees Worked With
Chance Simpson
August 13, 2018
Services I love Goodson acura. I have been going there for a while and they always treat their customers professionally and pay attention to their worries. I love Goodson acura. I have been going there for a while and they always treat their customers professionally and pay attention to their worries. More
by Hnry
Employees Worked With
Dane Uter
July 28, 2018
Always the best option I always trust to go to my home dealership to take care of my car. While third-party places may give lower prices, one gets what they paid for, and fr I always trust to go to my home dealership to take care of my car. While third-party places may give lower prices, one gets what they paid for, and frankly, it is my opinion that the trade-off isn’t worth it. The wait may be hours longer than it should have been. At my home dealership of Goodson Acura, I’m in and out very quickly. Thank you Goodson Acura and Chance Simpson, who was my rep. More
by Admiraltd
July 28, 2018
Great experience and pleasure to deal with My car buying was made so easy and my salesman Ed Shaffer was a pleasure to work with. He was very thorough and conscientious with a great attitude a My car buying was made so easy and my salesman Ed Shaffer was a pleasure to work with. He was very thorough and conscientious with a great attitude and very courteous. More
by AJ7
Employees Worked With
Dorian Jimenez, EDWARD SHAFFER
July 28, 2018
Fantastic service I was at Goodson Acura earlier today for a complimentary oil & filter change after previously booking the appt online. My service advisor, Chance Simp I was at Goodson Acura earlier today for a complimentary oil & filter change after previously booking the appt online. My service advisor, Chance Simpson, was simply outstanding. He was very professional and courteous and handled the entire process extremely efficiently. A big kudos goes out to Chance! Thank you very much for such a pleasant experience. Regards, Britt Reese More
by Britt R
Employees Worked With
Chance Simpson
July 26, 2018
Repair The people I dealt with, Bobby and Chance, were incredibly professional and courteous. I would recommend them for the company’s highest achievement aw The people I dealt with, Bobby and Chance, were incredibly professional and courteous. I would recommend them for the company’s highest achievement award. Gary who sold me the vehicle was also extremely professional and helpful. Thanks to all of them to make it a very pleasurable experience. More
by Tecsun
July 12, 2018
Disappointed MDX..way overpriced.. Try for repeat purchase only offered 60% Residual on I year old car.. Acura depreciation is one of the worst in the industry. MDX..way overpriced.. Try for repeat purchase only offered 60% Residual on I year old car.. Acura depreciation is one of the worst in the industry. If your looking for a long term relationship with a trusted dealer, not a good choice. More
by Dallas+Buyer
Employees Worked With
Unknown management decision on offer..
July 09, 2018
Service not great Dead battery as a function of vehicle system malfunction and they would not cover cost of battery. Service manager said MDX batteries only last 18-24 Dead battery as a function of vehicle system malfunction and they would not cover cost of battery. Service manager said MDX batteries only last 18-24 months! Condescending demeanor and suggested that all the “bells and whistles” eat up battery life. Unreal! More
by Lance
Employees Worked With
Veronica was great
